Crisis Intervention Specialist

Santa Fe Recovery Center/Four Corners Detox Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time Crisis Intervention Specialist to join our team at our Gallup offices. We offer a competitive salary range from $45,000 - $55,000 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and/or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community.

Crisis Intervention Specialist Benefits:

• A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
• Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
• ST and LT disability
• Pet insurance
• Opt-in 401k with 4% match
• Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families

Summary:

Under the supervision of the CCBHC Director (McKinley County) and in close coordination with the Chief Medical Officer and Chief Clinical Officer, the Crisis Intervention Specialist is a mental health counseling professional who coordinates 24/7 crisis services for individuals going through high-stress situations. The crisis intervention team is a multidisciplinary team that conducts intakes, evaluations, and referrals for people experiencing crises in coordination with New Mexico’s 988 behavioral health hotline dispatchers and local first responders.

Duties and Responsibilities of the Crisis Intervention Specialist: (Included but not limited to)

You'll report to the CCBHC Director and:

• Works as part of a multidisciplinary team serving individuals with serious mental illness in acute crisis who are high risk, in addition to those diagnosed with intellectual and developmental disorders and substance use or co-occurring disorders.
• Handles mental health difficulties such as suicide ideation or attempts and prevention of self-inflicted injuries.
• Responsible for overseeing the process for assessing client behavior, documenting their behavior, and making decisions in an individual's best interest that is carried out by an interdisciplinary crisis response staff.
• Provides specialized services such as assessment for temporary detention, evaluation for hospitalization, and critical stress management.
• Uses appropriate interventions during overnight, weekend, or holiday shifts, as assigned, to serve individuals of all ages, backgrounds, and cultures experiencing a wide range of clinical presentations and service needs.
• Completes pre-detention and pre-admission evaluation forms in accordance with SFRC protocols and policies.

Minimum Qualifications:

Skills/Knowledge/Abilities

1. Excellent customer service skills demonstrating compassion and patience. Awareness and sensitivity of the organization’s constituents.
2. Detail-oriented, able to multitask, a team player, and has great organizational skills.
3. Excellent verbal and written communication skills with the ability to write comprehensive clinical notes.
4. Familiarity with other community-based organizations. Works well with diverse populations.

Education and Experience:

1. Bachelor’s Degree in social services, psychology, or related Human Services field.
2. Experience with co-occurring disorders, conducting risk assessments, making rapid differential diagnoses, and providing crisis intervention from a recovery-based, trauma-informed, and person-centered lens.
3. Bi-lingual/bi-cultural (Navajo/English) preferred.
4. Must have and maintain a valid New Mexico driver’s license.

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