IT Systems Administrator

Who we are

Performance Data Center provides IT support for three chartered community banks. We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest.

Our mission

Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.

Our values

• Passion: We have an unrelenting drive to be great. Quality service is our #1 priority.
• Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service.
• Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
• Community: We’re proud to support each other and our local communities. We win when our customers win.

To learn more about us, visit www.firstnationalbanks.bank

About the role

Responsible for the design, implementation, maintenance, troubleshooting and support of critical banking system processes, the administration of Virtual Desktop Infrastructure (VDI), server infrastructure, peripheral systems and software applications, as well as related security maintenance patching. Responsible for managing, administering, modifying, maintaining, repairing, and documenting various organization operating and support systems. Ensures the stability, security, and reliability of all servers, systems, and network infrastructure, as well as assisting with the development and implementation of various IT projects, while aligning IT strategies with the goals of the banking organizations (Banks).

This position can be located in Sioux Falls, SD, or Pierre, SD.

What you will do

• Responsible for the stability, security, and reliability of all servers, systems, and network infrastructure.
• Manages critical FiServ banking processes, including updates and patches.
• Implements changes to the Bank’s systems, taking into consideration user needs, security, complex system requirements, and ensuring these changes minimize systems downtime.
• Performs system and network administration tasks, including installation, configuration, and maintenance of servers, switches, firewalls, and other hardware and software.
• Independently troubleshoots system issues and makes changes to resolve issues, following defined policy.
• Monitors system performance and responds to alerts and incidents in a timely and efficient manner.
• Implements and manages a data backup and recovery plan in the event of system failures or disasters.
• Develops and maintains system documentation, policies and procedures, as well as performs common scheduled tasks.
• Collaborates with other IT team members to plan and implement various IT projects, including software installations, upgrades, and migrations.
• Participates in the development of IT security policies, procedures, and protocols to ensure the security of the data and systems.
• Conducts audits, scans, and assessments of the systems and network infrastructure to identify and resolve security vulnerabilities and compliance risks, while proposing controls for mitigating risks to services or data.
• Offers consultation and recommendations on potential enhancements, initiatives and projects.
• Assist in developing long-term strategies and capacity planning for meeting future technology and solution needs.
• Aids in the development of business continuity and disaster recovery plans.
• Provides knowledgeable support and guidance to end-users on hardware, software and network issues.
• Other duties as assigned.

What you will need

• Bachelor’s degree in Computer Science or related field preferred.
• 5+ years of experience in system administration and network operations.
• In-depth knowledge of data backup and recovery techniques and tools.
• Strong technical skills in server and network infrastructure including, but not limited to, Microsoft Operating Systems, UNIX, Linux, Unisys, MCP, Fiserv Applications, and other proprietary banking platforms.

What we offer

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation, Sick, and Holiday time
• A competitive 6% 401k match
• And more!

Candidate must pass a pre-employment screening including credit history and criminal record check.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.