Material Return Specialist

The Parr Company is a Washington and Oregon based company, and in Oregon we have just been awarded as the 6th Top Workplace in 2022!

We know that without great people, we can't be a great company. That's why we offer industry-leading benefits:

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• 2 medical plan options, one with no paycheck deduction (HSA) and our standard plan with a very low $1,250 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• HSA (Health Savings Account) - Parr will match up to $600/year
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full time employee who worked the full year earned a minimum of $2,700 for the 2020 year)
• $1,000 referral bonus

Parr Promotes!

We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is a LOT of opportunity - Parr is growing fast!

We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.

Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.

Job Purpose

The Material Return Coordinator safely and efficiently performs the process of receiving re-sellable materials back into yard inventory. The Coordinator is essential to help ensure that all material returns are received properly and in a timely order to meet our customer expectation of 5 business days from pickup to process.

This Full Time position reports directly to the Yard Supervisor. Will work closely with the Receiving Coordinator and will interact daily with the Regional Yard Supervisor, Yard Supervisor, Load Builders, Customer Service Employees, Truck Drivers and vendor delivery drivers out of our Springfield, Oregon lumberyard.

Starting at 18.77- 21.77 Depending on Experience

Duties and Responsibilities

Quality of Work

• Ensures incoming material returns are properly staged with appropriate recognition tags
• Ensures that special order and/or nonstock items are addressed immediately with Receiving coordinator/Yard Supervisor and properly tagged for vendor return
• Maintains a neat organized material return transition location
• Checks all paperwork for accuracy
• Performs daily safety audit of forklift and promptly reports any malfunctioning equipment

• Comes to work professionally attired
• Helps in overall cleanliness of location
• Strives for timely credits to customer/partners as per company guidelines
• Ensures "cover sheets" and "bottom boards" are considered in the return
• Requires all necessary vendor paperwork for material being picked up
• Quality of work is focused on accuracy, not speed
• Maintains a return area to company standards of cleanliness and organization
• Ensures that all resalable material that is returned is placed in proper location as stock at completion of write up
• Works with the Load builder in an efficient manner
• Keeps and reviews file to assure credit is received
• Represents the company in a positive and professional manner

Job Knowledge

• Understands and follows company Material Returns policy
• Identifies areas of opportunities for better practices pertaining to handling of products along with packaging for severe weather conditions

• Demonstrates the ability to count and measure al returned products
• Has basic Falcon knowledge, ability to look up skus
• Exhibits thoroughness and accuracy
• Basic understanding of return process, knows who to take documentation too once material is verified and MRF is properly fill out
• Ability to navigate Falcon menus and knowledge of SKUs
• Works with receiver or Management to ensure vendor return POs are created at time MRF is being processed with proper restock costing
• Tag and places vendor returns in appropriate rack for vendor drivers pickup
• Identifies dimensional lumber, panels and other basic building products
• Ability to be selective and differentiate between cull and resalable material
• Operates a forklift according to company standard
• Assumes responsibility for vendor returns, creates the return PO and contacts the vendor for pickup
• Processes returns from start to finish
• Utilizes vendor tracking form to assist with improving vendor performance
• Inspects materials for damage prior to unloading if applicable
• Validates material matches the MRF and return PO
• Identifies specialty products (EWP, Composite decking, etc.)
• Works with receiver and/or inventory specialist to investigate and resolve situations where inventory counts are incorrect
• Ensures proper labeling of all special orders/vendor returns and inter-yard transfers

Safety

• Wears high visibility/proper uniform as needed
• Safety gear is always utilized (seatbelt, eye protection, ear etc.)
• Performs daily lift inspections
• Minimal product damage
• Keeps forklift clean
• Operates equipment safely
• Looks behind/honks horn when backing/rounding corners
• Demonstrates consistency in following all company safety protocols, and encourages coworkers to do the same
• Uses proper lifting techniques to reduce injury
• Stacks and stores materials properly so they are stable, secure, and do not create a hazard
• Holds coworkers accountable for following best practices with safety
• Proactively brings safety issues to the attention of the Manager
• Participates on safety committee as needed

Teamwork

• Follows through with team for corrections needed

• Collaborates with the manager, receiver, and bookkeeper
• Maintains a positive attitude and morale
• Assists in maintaining a clean work environment utilizing continuous housekeeping
• Works with receiver to maintain and replace unreadable labels for easy identification by yard employees
• Encourages all team members to maintain a positive attitude and morale
• Takes initiative or volunteers to solve issues

Communication

• Writes legibly on all paperwork
• Communicates all damage or inconsistencies of material returns received with appropriate team members and customer/partners
• Responds to voicemails in a timely manner
• Responds to emails promptly with correct grammar and spelling
• Has appropriate relationship with all coworkers and departments
• Communicates cycle count variances with management
• Regularly brings areas of concerns to yard management's attention
• Handles oneself with professionalism during stressful situations
• Communicates effectively both oral and written messaging to internal and external team members and our vendors

Qualifications

Qualifications Include:

• High School Diploma or GED required
• Load building and/or customer service experience
• OSHA Certified Forklift license (training will be provided)
• Ability to measure correct lineal footage totals on returns
• Ability to make decisions whether or not materials qualify to be returned
• Ability to load and unload materials from company fleet in a safe manner
• Ability to read grades of lumber and other materials
• Must be able to operate forklift, banding machine, tin snips, tape measure, power saws, hand truck, pallet jack, re-fueling stations, and any other equipment necessary for the job
• Knowledge of receiving/inventory control principles, practices and protocols preferred
• Two years of experience working with dimension lumber and panel products and other building materials preferred
• Acceptable driving record preferred

Interpersonal Skills

• Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
• Display sound judgment in dealing with sensitive business matters with internal and external customers of all types
• Ability and willingness to change processes, tools and/or procedures in an effort to improve the workplace and outcomes for our customers
• Solution driven to help identify prevention of damaged material
• Ability to communicate well verbally and written with all levels of management and employees
• Ability to function independently and as part of a team with a positive attitude, strong work ethic and commitment to excellence
• The ability to adapt to constantly changing environments

Physical Requirements

• Ability to sit and/or stand for extended periods of time
• Must be able to lift/push/pull up to 90 pounds and carry objects 50 feet
• Must be able to stoop, bend, and walk outdoors in all weather conditions
• Ability to utilize all appropriate safety equipment