SF - 140 Inside Sales Account Manager (Stainless & Aluminum) - Lakewood, OH

Hello All

If you are a motivated inside sales professional with a passion for metals and a desire to contribute to the success of a growing company, we invite you to apply for this exciting opportunity with our company. Join us in delivering high-quality stainless steel and aluminum solutions to our valued customers.

About Us: We are a leading metal distributor specializing in Stainless Steel and Aluminum products. With a strong commitment to quality, reliability, and customer satisfaction, we have established ourselves as a trusted partner in the metal industry. As we continue to grow, we are seeking a dynamic and results-driven Inside Sales Representative to join our team.

Salary: 50k 70k Depending on Experience

Inside Sales Account Manager (Stainless & Aluminum)

Job Summary:
As an Inside Sales Account Manager, you will manage a portfolio of existing accounts, build and maintain customer relationships, support sales growth by utilizing tools and effective communication within the business system, and collaborate with all fulfillment departments to provide a best-in-class customer experience.

Duties and Responsibilities:

• Provide exceptional customer service and support.
• Serve as the primary point of contact for all matters specific to your accounts.
• Build and maintain strong, long-lasting customer relationships.
• Understand customer needs, offer solutions to meet them, and effectively communicate these needs to fulfillment teams (i.e., production, logistics, purchasing, outside processing, etc.).
• Handle order entry and ensure timely and accurate delivery of customer orders.
• Track department and customer-defined metrics.
• Prepare reporting for management and outside sales team members.
• Manage customer aging inventory.
• Review pricing and confirm accuracy.
• Effectively utilize CRM software to track interactions and progress.
• Report to Director of Fulfillment - MSSA.

Qualifications:

• Preferred bachelor's degree in business or related field.
• 2 3 years of sales or business operations experience.
• Excellent verbal and written communication skills.
• High level of problem-solving and analytical skills.
• Customer-focused mindset.
• Ability to work collaboratively in a fast-paced environment.
• Proficiency in CRM software.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, and Teams.
• Experience with Microsoft D365 Finance and Operations business systems.

What we offer:

• Team-oriented environment.
• Pet-friendly office.
• Onsite free chiropractic adjustments.
• Hands-on business experience.

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Thank you

Hannah Kandhola

Division Supervisor

MetalRecruiters.com

(954) 210 7893 (Direct Line)

Mon - Thurs | 9am-6pm EST

Fridays | 9am-1pm EST

#MR123