Restaurant Supervisor

OVERALL RESPONSIBILITIES

Work in conjunction with the Managers of Food and Beverage to ensure quality product and timely service.

JOB REQUIREMENT

• Must have a min of  restaurant supervisor experience; prefer hotel setting
• Must have a min of 1 year  restaurant supervisor experience; prefer hotel setting or
• Must have a min of 2 years lead server or bartender experience, prefer hotel setting
• Understand Food and Beverage Operations
• Experience with Micros POS
• Experience with OPENTABLE
• Minimum lifting of 50lbs.
• Ability to verbally communicate effectively with guests and co-workers
• Pushing, pulling, bending, stooping, upward reaching
• Some exposure to cleaning chemicals
• Prolonged periods of standing and/or walking

ESSENTIAL FUNCTIONS

• Ability to perform the Basics of Brilliant Hosting while delivering Marriott’s Core Values at all times
• Supervise, direct & perform restaurant & bar plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes
• Daily inspection of restaurant and bar readiness according to standards
• Regular inspection of all areas in order to direct work.  Emphasis to be on sanitation and cleanliness
• Handle guest complaints immediately in the most diplomatic manner
• Spot check guest checks to ensure proper check handling procedures are being adhered to.  Operate POS system to process checks and any other transactions
• Maintain cleanliness of restaurant and bar; oversee side duty completion
• Conduct Daily pre-meal meetings
• Each associate is expected to work all positions within their ability, all reasonable requests by management