Customer Service Receptionist
FURST BROS. COMPANY
Baltimore, MD
Customer Service Receptionist
FURST BROS. COMPANY
Baltimore, MD
- $33,000 to $42,000 Yearly
- Medical , Life Insurance , Retirement
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
We are seeking a Customer Service Receptionist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Furst Bros. has been in the picture frame manufacturing business in South Baltimore since 1865. It is a family owned 4th generation business.
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