NOC Analyst II
Churchill Downs Incorporated
Louisville, KY
NOC Analyst II
Churchill Downs Incorporated
Louisville, KY
- Other
SUMMARY:
The NOC Analyst II is responsible for supporting, troubleshooting, and monitoring the enterprise network infrastructure of Churchill Downs Incorporated and its related properties.
Location and Hours:
100% on-site in Louisville, KY
Sunday - Thursday, 11:00am - 7:00pm EST
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
The NOC Analyst II is responsible for supporting, troubleshooting, and monitoring the enterprise network infrastructure of Churchill Downs Incorporated and its related properties.
Location and Hours:
100% on-site in Louisville, KY
Sunday - Thursday, 11:00am - 7:00pm EST
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
- Ensure the successful and continued operation of the company’s network infrastructure.
- Management and ownership of user requests and network infrastructure incidents
- Investigate network issues and bring resolution within stated SLA parameters.
- Provide Root Cause Analysis (RCA) to operations, engineering team or customers, upon request.
- Provide technical input (both verbal and written) for Incident and Change
- Troubleshoot, maintain, and repair network problems according to Service Level Agreements
- Monitoring and reporting of the network infrastructure operations across the enterprise.
- Plan and execute changes to the network infrastructure.
- Gather and compile documentation and diagrams as required.
- Update and maintain network management application databases and CMDB tools.
- Ensure that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
- Perform related duties as assigned.
- Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The Gaming industry is highly regulated and as such demands an extensive background check to obtain a license.
- 2+ years of experience managing and configuring Cisco hardware.
- Current Network+ or CCNA certification
- ITIL or Six Sigma certification preferred.
- 3+ year of experience configuring, monitoring and managing Cisco routers and switches, Palo Alto Firewalls and enterprise grade load balancers.
- Experience with packet capture technologies such as Wireshark and NetScout.
- Knowledge of routing and switching, including BGP, OSPF and EIGRP
- Knowledge of Windows and Linux-based platforms
- Demonstrated knowledge and experience of using network analysis, management and performance monitoring tools to diagnose problems and determine root cause.
- WiFi troubleshooting and/or experience with networked IT systems.
- Highly capable of working in a fast-paced environment.
- Exceptional oral and written communication skills.
- Action-oriented individual that is a self-starter.
Address
Churchill Downs Incorporated
Louisville, KY
40201
USA
Industry
Technology
Posted date
May 19, 2024
Create or sign into a ZipRecruiter account, and then apply on the company site¹
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.
