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Network Operations Center Noc Analyst Jobs (NOW HIRING)

A leading utilities company in Richmond, VA, is seeking a motivated NOC Analyst I to join their ... Experience in Network Operations Center or Security Operations Center * Degree in IT or related ...

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Network Operations Center Noc Analyst information

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How much do network operations center noc analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for network operations center noc analyst in the United States is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $39.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Operations Center (NOC) Analyst, and why are they important?

To thrive as a Network Operations Center (NOC) Analyst, you need a strong understanding of network protocols, system monitoring, troubleshooting, and typically an associate's or bachelor's degree in information technology or a related field. Familiarity with network monitoring tools like SolarWinds, Nagios, or Zabbix, as well as relevant certifications such as CompTIA Network+ or Cisco CCNA, is highly valued. Excellent problem-solving abilities, communication skills, and the capacity to remain calm under pressure are crucial soft skills for this role. These skills and qualifications are vital to ensure network reliability, quick incident response, and effective coordination during outages or critical events.

What are some common challenges faced by Network Operations Center (NOC) Analysts, and how can they be managed effectively?

NOC Analysts often encounter challenges such as responding to high volumes of alerts, prioritizing incidents, and maintaining clear communication during outages. Effective management involves developing strong troubleshooting skills, adhering to established escalation procedures, and staying calm under pressure. Collaboration with other IT teams and continuous learning about new network technologies also help analysts address issues more efficiently and contribute positively to the team's success.

What is a Network Operations Center (NOC) Analyst?

A Network Operations Center (NOC) Analyst is an IT professional responsible for monitoring, managing, and maintaining an organization’s network infrastructure. They ensure network systems operate efficiently by detecting and responding to incidents, troubleshooting issues, and performing routine maintenance. NOC Analysts play a critical role in minimizing downtime, optimizing performance, and providing technical support to resolve network-related problems. They often work in shifts to provide 24/7 coverage and collaborate with other IT teams to address complex technical issues.

What is the difference between Network Operations Center Noc Analyst vs Network Engineer?

AspectNetwork Operations Center Noc AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues in a NOCDesigning, implementing, and maintaining network infrastructure
Employer & Industry UsageTelecom, ISPs, large enterprisesIT firms, service providers, large corporations
Search & Comparison IntentYesYes

The main difference is that a Network Operations Center Noc Analyst primarily monitors and troubleshoots network issues in a NOC environment, focusing on incident response. In contrast, a Network Engineer designs, implements, and maintains network infrastructure, often working on network architecture and upgrades. Both roles require networking certifications and are vital in network management, but they differ in scope and responsibilities.

More about Network Operations Center Noc Analyst jobs
What cities are hiring for Network Operations Center Noc Analyst jobs? Cities with the most Network Operations Center Noc Analyst job openings:
What states have the most Network Operations Center Noc Analyst jobs? States with the most job openings for Network Operations Center Noc Analyst jobs include:
Infographic showing various Network Operations Center Noc Analyst job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 4% Full Time, 62% Part Time, 26% Contract, and 4% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $73,392 per year, or $35.3 per hour.
Network Operations Center (NOC) Analyst - Syracuse, NY

Network Operations Center (NOC) Analyst - Syracuse, NY

Usherwood Office Technology

Syracuse, NY • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Network Operations Center (NOC) Analyst

Work environment is Monday - Thursday, 8:00am-5:00pm in the designated office. Friday may be worked in-office or remotely, provided the remote setup supports the same efficiency as the office.

Usherwood Office Technology is seeking a Network Operations Center (NOC) Analyst who will be a key frontline resource, responsible for monitoring and maintaining the health, stability, and performance of client IT infrastructures within a managed services environment. This entry-level position focuses on real-time monitoring of networks, servers, endpoints, backup systems, applications, and patch compliance across multiple client environments. The analyst is expected to respond promptly to system alerts, perform initial triage and troubleshooting of routine incidents, and escalate more complex issues to senior analysts or engineering teams when necessary. Working collaboratively with the NOC/SOC team, the Tier 1 Analyst helps ensure uninterrupted operations, proactive issue resolution, and consistent, high-quality service delivery to clients.

Key Responsibilities:

  • System Monitoring & Maintenance: Monitor client networks, servers, endpoints, backup systems, and patch deployment status.
  • Incident Management: Triage and resolve alerts, perform initial troubleshooting, and escalate complex issues to senior staff.
  • Patch Management: Track, monitor, and assist with deployment of critical and high-priority patches, ensuring client compliance.
  • Backup Oversight: Verify backup jobs, troubleshoot failures, and escalate unresolved backup issues.
  • Documentation: Maintain accurate incident, remediation, and resolution records within ticketing systems.
  • Collaboration: Work with Tier 2/3 engineers and SOC staff on escalated incidents or projects.
  • Security & Compliance: Support vulnerability remediation and follow security best practices across client environments.
  • Communication: Provide clear, timely updates to internal teams and clients regarding incidents and ongoing tasks.

Skills and Qualifications:

  • Associate degree in Information Technology, Computer Science, Networking, or related field (or equivalent hands-on experience).
  • 1+ years of IT support, help desk, or network monitoring experience preferred.
  • Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching).
  • Familiarity with system and network monitoring tools.
  • Knowledge of Windows and Linux operating systems (basic troubleshooting and administration).
  • Preferred certifications: CompTIA Network+, CompTIA Security+, Microsoft or Linux foundational certifications

Benefits:

  • Excellent benefit offerings including: medical, dental, vision, and supplemental insurance
  • Company paid life insurance and long-term disability insurance
  • 20 days of paid time off
  • 401(k) plan with matching company contribution
  • Annual company store allowance

"Our growth is mirrored by the quality of people we have invested in." – Louis F. Usherwood, CEO

Usherwood Office Technology is an Equal Opportunity Employer.