Chiropractic Assistant / Operations Manager

We are looking for a motivated and ENERGETIC individual to join our CHIROPRACTIC team. Our office works with all types of patients, from athletes to infants, all in a holistic natural approach to health. We are a very busy wellness office looking for a highly organized, fast-paced, friendly and professional team member. We have over 300 5-STAR google reviews for a reason, we have an AMAZING TEAM! We are looking for someone to add to this awesome and high-energy crew.

DUTIES:

Assist with all patient care, front desk, and operational activities in the office.

Answer the phone, take appointment details, coordinate with other front desk assistants.

Assist the doctors as necessary, anticipate needs of support staff and doctors, assist the patient with the completion of associated forms (as necessary), answer questions, assist with composing correspondence.

Follow up with marketing events, setting up events, calling companies to schedule events.

Follow up with marketing and billing firms.

REQUIREMENTS:

Excellent telephone voice and manners.

Friendly with patients. Excellent ability to communicate.

Ability to work in a fast-paced environment while maintaining composure.

Excellent computer skills with the ability to learn software programs.

Excellent typing skills with accuracy.

Capable of working closely with peers, interacting with clients, organizing, and prioritizing.

OFC’s CORE VALUES:

1. EMPOWER THROUGH LEADERSHIP: You must lead from the front. We will not ask anyone to do something we have not done ourselves. We set the standard of what we expect through the actions of our team.

2. BE LOYAL: We believe loyalty to our team and patients is a critical component to our success. We are loyal teammates because we are fighting for our mission together. Being loyal to our purpose will be felt through our patients and extended through the community.

3. STAY HUMBLE: When it comes to your own improvement and progress. We do not take credit for our individual success, rather we give credit to the people who make these successes possible. We give credit to others for a job well done, and accept responsibility when things go poorly.

4. ALWAYS BE LEARNING: When you say or think you know it all its at that moment you have lost your ability to learn. Keep an open mind there are always things to be learned even from people or things you dislike. When we stop learning, we start dying.

5. EXTREME OWNERSHIP: Take responsibility for leading everyone in your world, subordinates, and superiors alike. If someone is not doing what you want or need them to do look in the mirror first and determine what you can do to better enable this. Don’t ask your leader what you should do, tell them what you are going to do. For every problem come back with 2 solutions.

6. CONNECT THE COMMUNITY: Quality, positive relationships are what successful businesses and successful people thrive on. We consistently make efforts to build strong relationships with everyone we encounter in our community. This creates strong bonds and friendships that ultimately creates lifetime customers and loyalty to the brand.

7. TAKE INITIATIVE & BE FEARLESS: We do not wait to be told to do something. We take the initiative to get things done without being asked. When taking this initiative, we must be fearless doing it. We accept that we will make mistakes along the way, but not being afraid of failure is key to our success.

8. BE FULLY TRANSPARENT: Customers want to give their business to transparent companies, and great talent want to work at transparent companies. A lack of transparency results in distrust and a deep sense of insecurity. Our goal is to create a Family of Trust where your team or patients can come to you for anything. We can find solutions when we know the truth.

9. BE VITAL & EXPECT MIRACLES: We are vital to each other, as well as to the patient’s health. A vitalistic approach to healthcare makes our team and office unique. The belief of expecting miracles comes from a positive mindset, anticipating the best in people.

10. PRIDE IN WHAT WE STAND FOR: Be proud of what you stand for, in life and health. Our approach can be attacked because people don’t know what they don’t know. There will be people that want to silence you or discredit you. You must be strong in your faith and belief, and when you stand strong, people will follow.

Hours are Monday- Friday (7:30AM-6:00PM)

Salary Depends on work experience.

Job Type: Full-time

Salary: $15.00 - $25.00 per hour

Medical specialties:

Pain Medicine

Physical & Rehabilitation Medicine

Schedule:

10-hour shifts

Monday to Friday

Supplemental pay types:

Bonus pay.

Ability to commute/relocate:

Sioux Falls, SD: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Required)

Shift availability:

Day Shift (Required)

Work Location: In person.