IT System Analyst-AS400/Synon

New Life Staffing is currently on the hunt for an IT System Analyst who is experienced in AS400/Synon; this will be a direct hire role.

Responsibilities for this role include:

-Develop, analyze, design, and support the AS/400 application systems that support the business processes.

-Perform problem analysis on functional and technical issues related to application software.

-Provide effective and timely communication to the end-user community and IT team.

-Support customers by responding to help calls issues.

-Develop technical documentation for IT and business processes.

-Develop departmental training related to department or business processes.

-Develop an in-depth understanding of the Lancaster business processes and a general understanding of the business GRP.

-Adhere to all business compliance rules and conduct the regular activities we perform for our business applications (e.g. participating and supporting audit, supporting month-end closing, etc.)

-Execute above responsibilities with business corporate strategy, guidelines, and policies.

Key Objectives:

-Collaborate with our business customers to maintain an effective relationship to keep alignment with their business application priorities.

-Align work tasks to support and maintain department metrics and goals.

-Completed IT work requests and resolve customer help calls to the established department metric.

-Maintain and enhance departmental application documentation.

-Conduct departmental training session related to departmental processes, software applications and business processes.

-Comply with all ASAT and audit requirements regarding relevant and applicable matters.

-Collaborate effectively and professionally with IT team members and business customers.

-Provide 24 x 7 support for the Lancaster plant on a rotational basis.

QUALIFICATIONS

-5+ years’ minimum experience in AS/400 platform and Synon programming language.

-Bachelor’s degree in Computer Science, Business, Mathematics, or related field from an accredited institution.

-5+ years of business systems analysis and support experience

-5+ year of development in AS/400 platform and Synon programming language

-High level of application development and support skills; good knowledge of application support process and IS infrastructure.

-Strong communication skills

-Problem management experience

-Strong affinity with business processes in a manufacturing, sales and financial environment

$100,000-120,000, depending on experience.