VP-Operations/Chief Operating Officer

Articularis Healthcare Group (AHG) is currently seeking a Chief Operating Officer to join our Executive Leadership Team.

Our Benefits:

Dynamic work environment and work week.

Benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.

Our Company:

Articularis Healthcare Group is a physician led and owned organization dedicated to improving healthcare by supporting independent rheumatology practices across the country.  As the nation’s largest rheumatology specialty group with 20+ practices across 7+ states, AHG provides access to best business practices, advisory and management services, and value-based treatment pathways. Please visit our website at www.articularishealthcare.com for more information.

Our Mission:

Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence.

The Position:

The Chief Operating Officer is accountable to lead efficient operations and performance across Articularis Healthcare Group. This role oversees cross-functional initiatives to drive patient access, ensure high levels of productivity, and develop new solutions focused on accelerating the trajectory of the organization. The COO provides strategic direction, collaborates internally and externally, and is a thought-leader. This role assumes a hands-on approach when providing strong leadership in executing strategic plans established by the CEO.

Essential Responsibilities:

• Collaborate with CEO, Executive Leadership Team, and the Board of Directors to establish and facilitate the fulfillment of organization goals and strategy.
• Translates strategic plans into actionable steps for growth, identification of process enhancements, and development of business plans that are in alignment with the objectives that support company goals and initiatives.
• Leads AHG operations by leveraging actionable insights and providing recommendations to CEO and Executive Leadership Team, focusing on operational excellence as well as patient, provider, and employee satisfaction.
• Builds and enhances relationships to solidify AHG as the leading Rheumatology Medical Group.
• Owns comprehensive policies, procedures, and SOPS for operations and advises/implements updates as necessary to ensure compliance, to validate alignment with growth and development strategies and to ensure the support of excellent patient care and patient satisfaction.
• Manages all lab functions/interfaces to effectively lead a collaborative team focused on issue resolution and continuous improvement.
• Achieves high levels of performance and optimizes clinical solutions across the organization to meet growth initiatives.
• Provides effective leadership of Practice Managers and Administrators in order to successfully plan, organize and implement strategies aligning with operational objectives. Acts as a mentor to supervised teams by providing timely feedback, coaching, and developing leaders, implementing action plans and monitoring progress, etc.
• Acts as a team-builder through delivery of organized and effective communication (i.e., routine meetings with practice leadership and providers to ensure effective practice operations and timely resolution of practice needs and to facilitate improvement initiatives).
• Understands practice challenges and works proactively with all functional areas to meet goals and objectives (HR, IT, Quality, Finance, etc.).
• Reviews practice management staffing models and (in collaboration with Executive Leadership) identifies opportunities for continuous improvement, issue resolution and future forecasting.
• Acts as a key executive and correspondent for strategic initiatives including population health, clinical integration, and value-based pathways.
• Participates in and successfully completes ad hoc projects as required.
• Promotes mission, vision and values alignment and acts as an engagement champion.
• Sets the standard for professionalism and leadership while continuously building relationships with current and future business units.
• Represents the voice of the customer and serves as an extension of physician practices to meet and exceed goals.
• Other duties as directed by the CEO.

This job might be for you if you have:

• Bachelor’s Degree in Business or Healthcare Management with at least 10 years’ experience in multi facility medical practice management.
• Ability to travel up to 40% of the time.
• Strong multi-facility management experience, inclusive of operational processes, demonstrated process or efficiency management.
• Strong interpersonal/customer service skills; must be able to communicate well with wide variety of individuals within the organization and work well in a team based environment.
• Strong organizational skills, strong attention to details.
• Demonstrated adaptability and ability to manage change.
• Strong verbal and written communication skills.
• Competent in Microsoft Office applications.

• Master’s Degree in Business Administration or Healthcare Management preferred.
• Knowledge of healthcare specialty practice operations, specifically rheumatology or other related clinical standards of practice.
• Demonstrated experience with medical information management systems preferred.

Why you should apply:

Joining our AHG team will provide you with a positive team environment, growth and advancement opportunities, as well as a work/life balance. 

Next Steps:

Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you within a week to schedule a phone screening. 

EEO/AA-M/F/disabled/protected veteran

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions