Agricultural Support Technician
Sterling Engineering, Inc.
Naperville, IL
Agricultural Support Technician
Sterling Engineering, Inc.
Naperville, IL
Expired: May 15, 2024
Applications are no longer accepted.
- Full-Time
Job Description
Company Info
Job Description
Title: Product Specialist
Location: Naperville, IL (Relocation Available)
Overview:
Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.
Hire Type: Direct Hire
Job Summary:
Job Duties:
Qualifications:
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your Recruiter
Alicia Alexander
As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you've got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now.
Title: Product Specialist
Location: Naperville, IL (Relocation Available)
Overview:
Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.
Hire Type: Direct Hire
Job Summary:
- We're hiring a Senior Product Specialist to provide technical assistance to customers using agricultural products and services. Reporting to the Customer Experience Manager, you'll collaborate with sales and engineering teams to improve products and stay updated on industry trends.
Job Duties:
- Ensure customer safety during technical support interactions.
- Understand and fulfill customer needs, providing exceptional service and timely resolution.
- Assist in developing technical materials for sales.
- Provide support and training to field technicians.
- Create and modify customer-facing documentation.
- Serve as an escalation point for customer issues.
- Maintain detailed logs and document interactions in Salesforce.
Qualifications:
- Engineering degree or equivalent experience.
- 1-2 years' technical support experience preferred.
- Ability to troubleshoot hardware, software, and networks.
- Strong communication and problem-solving skills.
- Mechanical and technical proficiency.
- Proficiency in MS Office, SolidWorks, and Salesforce.
- Up to 30% travel within North America.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Meet Your Recruiter
Alicia Alexander
As one of the most respected names in engineering staffing, Sterling has hundreds of opportunities with top employers. If you've got a friend or colleague seeking their next move in engineering, we could have their next opportunity. We offer a referral bonus for every referral that we place. Submit referral now.
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