Junior Account Manager

Company Overview:
DEI Workplace™ Certified 2024 & 2023 | Most Family Friendly Employers™ 2024 | #4 in Best Workplaces in Manufacturing & Production™ 2023 | Great Place to Work® Certified 2022 | Best Dog-Friendly Company 2021 |#2 in Best Workplaces in Manufacturing & Production™ 2020

Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Designed and headquartered in Miami, FOH® is your global solutions partner. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers. Designed and manufactured by us, our products are always in-stock and ready-to-ship from any of our 3 distribution centers worldwide, including Americas, Europe, and Asia, making it easy to ship whatever you need right when you need it!

FOH® offers an environment where entrepreneurial spirits are given the opportunity to grow without limits in a culture where you can influence the company's path. We are guided by our inclusive team, culture, commitment to sustainability, and diversity. Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Position Summary:

This position is part of the Strategic Development sales team. This role contributes to the success of the company by delivering new revenues streams from national corporate accounts. The Manager supports our vision by developing national strategies for strategic corporate accounts to achieve revenue and expense budgets.

Additional Information:

• This is a permanent, full-time salaried position
• Travel requirements: 50-60% overnight travel required. Frequent air and auto travel will be necessary to attend trades shows throughout the year and build relationships with strategic accounts
• This position can be based anywhere in the US. An ideal candidate would be residing in Eastern/Central USA.

Major Duties Include:

• Proactively works on long term strategic planning and goal setting for Strategic Development Business Partners
• Build relationships with national corporate accounts
• Actively researches renovation or new build projects that can lead to future sales opportunities
• Collaborates with Field Sales to ensure compliance with corporate mandates and successful pull-through of specified products
• Collaborate with Product Development to assess the competitive landscape and to identify gaps in our product portfolio for new product introductions
• Incorporates BTI tools and Business Intelligence tools to drive customer retention and to optimize sales opportunities.
• Identifies new projects and new areas of opportunity
• Presents and analyzes sound business proposals to maximize ROI
• Contributes to the annual budgets and monthly/quarterly forecasts and business updates
• Prepares insightful monthly analytical reports on performance, wins, and shortfalls by strategic accounts.
• Orchestrates large-scale projects from start to finish, using project management skills and leadership skills
• Successfully transforms strategies into tactical and measurable action plans
• Actively participates in planning of trade shows, regional and customers trade shows as well as attend these shows as needed
• Collaborates with the marketing department and customer experience team on campaigns and promotional material
• Consistently engages in divisional SWOT analyses for future needs identification
• Actively participates and engages during all one-on-one and group meetings
• Participates in special projects, handles emergency requests and performs other related duties as requested
• Promotes our FOH® Culture through action and leadership

Education, Experience & Computer Skills:

• College degree preferred
• Minimum of 5+ years’ experience in sales experience in sales related to foodservice, hospitality industry with tabletop & guest room luxury accessories or related industry
• Proficient in all Microsoft Applications
• Knowledge in CRM systems, HubSpot
• Basic knowledge in ERP systems, SAP Business One

Skills Needed for Success:

• Ability to receive feedback and use it to improve performance
• Ability to negotiate and close deals
• Ability to adapt to new business unit landscape
• Return on investment mindset as it relates to scheduling, travel, and sales efforts
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Work collaboratively and as part of a diverse team
• Communicate with excellence and clarity both verbally and in writing
• Project management skills and strong attention to detail
• Tech- savviness
• Strategic thinking, planning and execution
• Ability to re-arrange tasks as priorities change  
• Provides and follows direction and works under pressure to meet deadlines
• Presentation and public speaking skills
• Balances quick decision-making with thoughtful judgement
• Complete projects as a self-starter with minimum supervision
• Mentoring, coaching and leadership skills

Desired Characteristics and Qualifications:

• Organized, action and detail oriented 
• Demonstrates sound work ethics
• Possesses cultural awareness and sensitivity
• Highly enthusiastic, positive-minded and composure in challenging situations
• Thrives in a goal-driven environment
• Nimbleness to respond to everchanging priorities in a high growth environment
• Decisiveness
• High emotional intelligence
• Flexible to work outside normal work hours
• Acts and performs with an “ownership mentality”.

Benefits:
FOH®, Inc. recognizes that our team members are our most important assets; therefore, we are committed to offering a comprehensive benefits package that provides protection and well-being for our team and their families.

Highlights include: Competitive salary and bi-annual bonus structure, multiple subsidized medical and dental options, voluntary supplemental insurance, employer matching 401(k) retirement plan (100% vested), paid holidays, paid vacations, and paid time off days, charitable time off, team member recognition program, and our collaborative culture.

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Our websites are the perfect place to learn more about FOH®, www.fohworldwide.com ; frontofthehouse.com, and roomthreesixty.com