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Student Account Representative Jobs (NOW HIRING)

Covista

Student Account Representative

Lisle, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Student Account Representative

Lisle, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Student Account Representative

Lisle, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

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Student Account Representative information

See salary details

$26K

$56.4K

$92K

How much do student account representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for student account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What does a student account representative do?

A Student Account Representative is responsible for managing and maintaining student financial accounts at educational institutions. They process payments, handle billing inquiries, resolve account discrepancies, and assist students with understanding their tuition charges and payment options. Additionally, they may work on collections for overdue accounts and provide guidance on financial policies and procedures. Their role is essential in ensuring that students' financial records are accurate and up to date.

How does a student account representative typically interact with students and other departments to resolve billing issues?

Student Account Representatives regularly collaborate with students, financial aid staff, and academic departments to address billing questions and resolve account discrepancies. They act as a key point of contact for students navigating tuition payments, payment plans, and holds on their accounts. Effective communication and problem-solving skills are essential, as representatives often clarify complex policies and coordinate solutions across multiple campus offices. This role provides valuable experience in customer service and higher education administration, making it a strong foundation for career growth within student services or financial operations.

What are the key skills and qualifications needed to thrive as a student account representative, and why are they important?

To thrive as a Student Account Representative, you need a solid understanding of accounting principles, attention to detail, and relevant experience in financial services or higher education, often supported by a degree in business or accounting. Familiarity with student information systems, billing software, and financial databases such as Banner or PeopleSoft is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for handling sensitive financial matters and assisting students. These skills ensure accurate account management, timely resolution of issues, and a positive experience for students navigating their financial obligations.

What is the difference between Student Account Representative vs Student Financial Aid Advisor?

AspectStudent Account RepresentativeStudent Financial Aid Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, finance, or related field; certifications may be beneficial
Work EnvironmentOffice setting within educational institutions or financial service companiesOffice or counseling setting within colleges or universities
Employer & Industry UsageEducational institutions, student loan companies, financial service providersColleges, universities, financial aid offices
Common Search & Comparison IntentUnderstanding roles related to student accounts and billingUnderstanding roles related to student financial aid and funding options

The Student Account Representative primarily manages student billing, payments, and account inquiries, focusing on financial transactions. In contrast, the Student Financial Aid Advisor assists students with financial aid applications, scholarships, and funding options. Both roles support students' financial needs but differ in their focus areas within the educational finance sector.

What cities are hiring for Student Account Representative jobs?

Cities with the most Student Account Representative job openings:

Who are the top companies hiring for Student Account Representative jobs?

The top employers for Student Account Representative jobs are:

What states have the most Student Account Representative jobs?

States with the most job openings for Student Account Representative jobs include:

What job categories do people searching Student Account Representative jobs look for?

The top searched job categories for Student Account Representative jobs are:

Student Account Representative jobs near you
Infographic showing various Student Account Representative job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

STUDENT ACCOUNT REPRESENTATIVE

Arizona State University

Mesa, AZ • On-site

$20.41/hr

Other

Posted 6 days ago

Arizona State University rating

7.7

Company rating: 7.7 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

260th of 618 rated colleges and universities

Job description

Student Account Representative Arizona State University Campus: Tempe JR125103 End Date: August 25, 2026 Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Assists in the maintenance of student financial operations through routine to intermediate daily operations support. Job Description: ASU Student Business Services seeks a Student Account Representative. This position performs a variety of financial accounting related customer service activities within the Student Business Services department unit in order to provide courteous, prompt, and accurate financial accounting assistance to students regarding their ASU account status. Additional job duties as assigned. Applicant must be eligible to work in the United States; ASU Student Business Services will not be a sponsor for this position. Pay Rate: $20.41 per hour

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