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Student Account Representative Jobs (NOW HIRING)

Covista

Student Account Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Student Account Representative

Lisle, IL · Hybrid

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

Covista

Student Account Representative

Lisle, IL · On-site

Reports directly to the Account Management Manager and works in a contact center environment that supports students regardless of service modality. Works closely with academic partners and other ...

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Student Account Representative information

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$26K

$56.4K

$92K

How much do student account representative jobs pay per year?

As of Jul 27, 2026, the average yearly pay for student account representative in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

What is a student account rep?

A student account representative is a professional responsible for managing and assisting students with their financial accounts, such as tuition payments and billing inquiries. They often work in educational institutions or financial services, requiring strong communication skills and knowledge of billing systems. Their role helps ensure students understand their financial obligations and resolve account issues efficiently.

What is the difference between Student Account Representative vs Student Financial Aid Advisor?

AspectStudent Account RepresentativeStudent Financial Aid Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, finance, or related field; certifications may be beneficial
Work EnvironmentOffice setting within educational institutions or financial service companiesOffice or counseling setting within colleges or universities
Employer & Industry UsageEducational institutions, student loan companies, financial service providersColleges, universities, financial aid offices
Common Search & Comparison IntentUnderstanding roles related to student accounts and billingUnderstanding roles related to student financial aid and funding options

The Student Account Representative primarily manages student billing, payments, and account inquiries, focusing on financial transactions. In contrast, the Student Financial Aid Advisor assists students with financial aid applications, scholarships, and funding options. Both roles support students' financial needs but differ in their focus areas within the educational finance sector.

What is the 3 month rule for jobs?

The 3 month rule for a Student Account Representative typically refers to a probationary period of three months during which performance and suitability for the role are evaluated. This period allows employers to assess skills, reliability, and fit before offering permanent employment or benefits.

How does a Student Account Representative typically interact with students and other departments to resolve billing issues?

Student Account Representatives regularly collaborate with students, financial aid staff, and academic departments to address billing questions and resolve account discrepancies. They act as a key point of contact for students navigating tuition payments, payment plans, and holds on their accounts. Effective communication and problem-solving skills are essential, as representatives often clarify complex policies and coordinate solutions across multiple campus offices. This role provides valuable experience in customer service and higher education administration, making it a strong foundation for career growth within student services or financial operations.

What jobs pay 4000 a week without a degree?

A Student Account Representative role typically does not pay $4,000 a week without a degree; such high weekly earnings are uncommon in entry-level or role-specific positions. High-paying jobs that can reach this level often involve specialized skills, sales, or entrepreneurship, and may require experience, certifications, or licensing rather than formal education. Examples include certain sales roles, real estate agents, or freelance consultants with established client bases.

What is the role of a student representative?

A student account representative manages communication between students and the institution's financial services, assisting with billing, payments, and account issues. They often provide support via phone, email, or in person and require good customer service and organizational skills.

What are the key skills and qualifications needed to thrive as a Student Account Representative, and why are they important?

To thrive as a Student Account Representative, you need a solid understanding of accounting principles, attention to detail, and relevant experience in financial services or higher education, often supported by a degree in business or accounting. Familiarity with student information systems, billing software, and financial databases such as Banner or PeopleSoft is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for handling sensitive financial matters and assisting students. These skills ensure accurate account management, timely resolution of issues, and a positive experience for students navigating their financial obligations.

What does a Student Account Representative do?

A Student Account Representative is responsible for managing and maintaining student financial accounts at educational institutions. They process payments, handle billing inquiries, resolve account discrepancies, and assist students with understanding their tuition charges and payment options. Additionally, they may work on collections for overdue accounts and provide guidance on financial policies and procedures. Their role is essential in ensuring that students' financial records are accurate and up to date.
What cities are hiring for Student Account Representative jobs? Cities with the most Student Account Representative job openings:
What states have the most Student Account Representative jobs? States with the most job openings for Student Account Representative jobs include:
What job categories do people searching Student Account Representative jobs look for? The top searched job categories for Student Account Representative jobs are:
Student Account Representative jobs near you
Infographic showing various Student Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $56,411 per year, or $27.1 per hour.
Student Account Representative

Student Account Representative

University of Virginia

Wise, VA • On-site

$38K/yr

Full-time

Posted 4 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

204th of 612 rated colleges and universities

Job description

The University of Virginia's College at Wise invites applications for a Student Account Representative in the Cashier's Office. This position plays a key role in providing exceptional customer service while supporting the College's student financial operations. The successful candidate will be responsible for processing payments to student accounts, including tuition, fees, housing, and meal plans; receiving and reconciling departmental deposits; and assisting students, parents, faculty, staff, and community members with a variety of payment-related services, including meal plan purchases and account inquiries.
Additional responsibilities include balancing and reconciling daily cash receipts, preparing student refund checks, administering payment plans, and performing a variety of daily, weekly, monthly, quarterly, and annual financial and administrative tasks as assigned.
Required Qualifications
  • High school diploma or equivalent.
  • Experience using Microsoft Excel and Outlook.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent attention to detail, accuracy, and problem-solving abilities.
  • Demonstrated initiative, dependability, and strong customer service orientation.

Preferred Qualifications
  • Bachelor's degree in accounting, finance, business, or a related field.
  • Previous experience in cashiering, accounting, student accounts, or a related financial services role in higher education or a similar customer-focused environment.

Anticipated Salary: $38,480
Additional Requirements
Background checks will be conducted on all new hires prior to employment.
Required Documents
Cover Letter, CV/Resume, and References
Location
This position is based in Wise, Virginia, situated in the far southwestern corner of the state near the Kentucky and Tennessee borders.
Contact
Questions regarding this position should be directed to Hannah Addington, Human Resources Recruiting Specialist @ hrc2j@uvawise.edu
UVA Wise is an equal opportunity employer committed to excellence, affordable access, and unwavering support of a collaborative and diverse community. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
Employee fulfills duties as a "responsible employee" under Title IX of the Education Amendments of 1972. A Responsible employee includes any employee: who has the authority to take action to redress sexual violence; who has been given the duty of reporting incidents of sexual violence or any other misconduct by students to the Title IX Coordinator or other appropriate school designee; or whom a student could reasonably believe has this authority or duty.
UVA Wise is committed to helping the campus community provide for their own safety and security. The Annual Security and Fire Safety Report containing information on campus security and personal safety, including alerts, fire safety, crime prevention tips, and crime statistics is available at www.uvawise.edu/ASR . A copy is available upon request by calling 276-328-0190 or 276-376-3451.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment .

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About University of Virginia

Sourced by ZipRecruiter

The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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