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Student Account Representative Jobs in Texas (NOW HIRING)

Patient Account Representative/Collector Key Responsibilities include: * Complete third party ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

Patient Account Representative/Collector Key Responsibilities include: * Complete third party ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

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Patient Account Representative/Collector Key Responsibilities include: * Complete third party ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

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Student Account Representative information

See Texas salary details

$24.2K

$52.6K

$85.7K

How much do student account representative jobs pay per year?

As of Aug 9, 2026, the average yearly pay for student account representative in Texas is $52,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $65,700.00 per year, depending on experience, location, and employer.

What is the difference between Student Account Representative vs Student Financial Aid Advisor?

AspectStudent Account RepresentativeStudent Financial Aid Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, finance, or related field; certifications may be beneficial
Work EnvironmentOffice setting within educational institutions or financial service companiesOffice or counseling setting within colleges or universities
Employer & Industry UsageEducational institutions, student loan companies, financial service providersColleges, universities, financial aid offices
Common Search & Comparison IntentUnderstanding roles related to student accounts and billingUnderstanding roles related to student financial aid and funding options

The Student Account Representative primarily manages student billing, payments, and account inquiries, focusing on financial transactions. In contrast, the Student Financial Aid Advisor assists students with financial aid applications, scholarships, and funding options. Both roles support students' financial needs but differ in their focus areas within the educational finance sector.

How does a student account representative typically interact with students and other departments to resolve billing issues?

Student Account Representatives regularly collaborate with students, financial aid staff, and academic departments to address billing questions and resolve account discrepancies. They act as a key point of contact for students navigating tuition payments, payment plans, and holds on their accounts. Effective communication and problem-solving skills are essential, as representatives often clarify complex policies and coordinate solutions across multiple campus offices. This role provides valuable experience in customer service and higher education administration, making it a strong foundation for career growth within student services or financial operations.

What are the key skills and qualifications needed to thrive as a student account representative, and why are they important?

To thrive as a Student Account Representative, you need a solid understanding of accounting principles, attention to detail, and relevant experience in financial services or higher education, often supported by a degree in business or accounting. Familiarity with student information systems, billing software, and financial databases such as Banner or PeopleSoft is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for handling sensitive financial matters and assisting students. These skills ensure accurate account management, timely resolution of issues, and a positive experience for students navigating their financial obligations.

What does a student account representative do?

A Student Account Representative is responsible for managing and maintaining student financial accounts at educational institutions. They process payments, handle billing inquiries, resolve account discrepancies, and assist students with understanding their tuition charges and payment options. Additionally, they may work on collections for overdue accounts and provide guidance on financial policies and procedures. Their role is essential in ensuring that students' financial records are accurate and up to date.
What are popular job titles related to Student Account Representative jobs in Texas? For Student Account Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Student Account Representative jobs in Texas look for? The top searched job categories for Student Account Representative jobs in Texas are:
Infographic showing various Student Account Representative job openings in Texas as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $52,556 per year, or $25.3 per hour.

Senior Student Account Representative

University of the Incarnate Word

San Antonio, TX โ€ข On-site

$42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Position Details
Position Information
Position Title
Senior Student Account Representative
UIW Mission
University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.
Position Summary
The Senior Student Account Representative is responsible for serving as the primary point of contact to students and parents with respect to student finances, billing, third party billing and payment options. The Senior Student Account Representative (SSAR) is part of an outstanding team responsible for providing excellent service to students, parents, staff, and faculty. The Senior Student Account Representative reports to the Director of the Business Office.
Benefits
UIW has been identified year after year as one of the nation's Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpagefor additional details on our benefits and eligibility.
Job Duties
Job Duty Name
Administration
Description of Job Duties
  • Assists the Business Service Coordinator with training and coordinating frontline service during student orientations and special events involving the Business Office.

Job Duty Name
Third Party Billing
Description of Job Duties
  • Serves as a direct back up for billing of third-party vendors, to include military, employer, cross registration, and various educational assistance programs;
  • Serves as a direct back up to Business Service Coordinator;
  • Prepares timely, accurate billing of student accounts each semester and follows up until payment has been received;
  • Monitors over payments and processes refunds to appropriate entities in a timely manner;
  • Prepares monthly reports and reconciles subsidiary ledger to general ledger;
  • Investigates and resolves any differences.

Job Duty Name
Customer Service
Description of Job Duties
  • Provides information on billing, tuition payment options, parking, holds on registration and financial aid;
  • Communicates with other departments (Registrar, Student Success, Financial Aid, Comptroller's Office, Admissions, Residence Life) regarding student accounts/disputes, collection of past-due accounts, registration/transcript holds, Title IV refunds, housing deposits, insurance waivers, and parking permits.

Job Duty Name
Collections
Description of Job Duties
  • Assists Collection Specialist with the internal collections by communicating to student/parent of payment options, assisting with setting up payment arrangements and the restrictions of the Business Office holds that pertain to registration, transcripts and/or diplomas.

Job Duty Name
Additional Duties
Description of Job Duties
  • Performs other duties as assigned.

Qualifications
Knowledge Skills and Abilities
  • Excellent customer service skills;
  • Detail-oriented;
  • Effective and clear communication, both verbally and in writing;
  • Multi-tasking skills in a fast-paced, ever-changing environment;
  • Ability to establish and maintain effective working relationships with students, co-workers, management, and the general public;
  • Ability to effectively diffuse and maintain professional composure with challenging customers;
  • Strong skills in operating Microsoft Office Word, Excel, PowerPoint;
  • Ability to work effectively with individuals from diverse communities and cultures;
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education
High school diploma or its equivalent.
Required Work Experience
  • Three (3) years of customer service experience in an office or other relevant environment.
  • Two (2) years of cash handling experience.
  • One (1) year of office support experience in a higher education.

Preferred Qualifications
Bachelor's Degree.
Required Certifications, Licenses or Registrations
N/A.
Work Hours
Monday through Friday. 8:00 am to 5:00 pm, with occasional extended hours to meet departmental needs.
Physical Demands
None specified.