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Student Account Representative Jobs in Texas (NOW HIRING)

Baylor University

One Stop Representative

Waco, TX

... aid, student accounts, and other enrollment services. Through exceptional customer service and ... Represent the One Stop by providing professional, student-centered service while fostering positive ...

Baylor University

One Stop Representative

Waco, TX · On-site

... aid, student accounts, and other enrollment services. Through exceptional customer service and ... Represent the One Stop by providing professional, student-centered service while fostering positive ...

Georgia

Account Specialist, Accounting

Waco, TX

$18.75 - $25.50/hr

... to student accounts, due diligence process of student accounts and reporting of accounts to ... The physical demands described here are representative of those that must be met by an employee to ...

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All JobsStudent Account Representative JobsStudent Account Representative Jobs in Texas

Student Account Representative information

See Texas salary details

$24.2K

$52.6K

$85.7K

How much do student account representative jobs pay per year?

As of Sep 3, 2026, the average yearly pay for student account representative in Texas is $52,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a student account representative do?

A Student Account Representative is responsible for managing and maintaining student financial accounts at educational institutions. They process payments, handle billing inquiries, resolve account discrepancies, and assist students with understanding their tuition charges and payment options. Additionally, they may work on collections for overdue accounts and provide guidance on financial policies and procedures. Their role is essential in ensuring that students' financial records are accurate and up to date.

How does a student account representative typically interact with students and other departments to resolve billing issues?

Student Account Representatives regularly collaborate with students, financial aid staff, and academic departments to address billing questions and resolve account discrepancies. They act as a key point of contact for students navigating tuition payments, payment plans, and holds on their accounts. Effective communication and problem-solving skills are essential, as representatives often clarify complex policies and coordinate solutions across multiple campus offices. This role provides valuable experience in customer service and higher education administration, making it a strong foundation for career growth within student services or financial operations.

What are the key skills and qualifications needed to thrive as a student account representative, and why are they important?

To thrive as a Student Account Representative, you need a solid understanding of accounting principles, attention to detail, and relevant experience in financial services or higher education, often supported by a degree in business or accounting. Familiarity with student information systems, billing software, and financial databases such as Banner or PeopleSoft is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for handling sensitive financial matters and assisting students. These skills ensure accurate account management, timely resolution of issues, and a positive experience for students navigating their financial obligations.

What is the difference between Student Account Representative vs Student Financial Aid Advisor?

AspectStudent Account RepresentativeStudent Financial Aid Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, finance, or related field; certifications may be beneficial
Work EnvironmentOffice setting within educational institutions or financial service companiesOffice or counseling setting within colleges or universities
Employer & Industry UsageEducational institutions, student loan companies, financial service providersColleges, universities, financial aid offices
Common Search & Comparison IntentUnderstanding roles related to student accounts and billingUnderstanding roles related to student financial aid and funding options

The Student Account Representative primarily manages student billing, payments, and account inquiries, focusing on financial transactions. In contrast, the Student Financial Aid Advisor assists students with financial aid applications, scholarships, and funding options. Both roles support students' financial needs but differ in their focus areas within the educational finance sector.

What job categories do people searching Student Account Representative jobs in Texas look for?

The top searched job categories for Student Account Representative jobs in Texas are:

Student Account Representative jobs near you
Infographic showing various Student Account Representative job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,556 per year, or $25.3 per hour.

Financial Services Customer Service Coordinator

Houston Christian University

Houston, TX • On-site

Full-time

Re-posted 6 hours ago

Houston Christian University rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 628 rated colleges and universities

Job description

Financial Services Customer Service Coordinator
Department: Student Financial Services
Reports to: Executive Director for Student Financial Services
Status: Non-Exempt
Position Summary:
In support of student recruitment and retention, the Financial Services Customer Service Coordinator is responsible for advising current and prospective students, and family members regarding both Financial Aid and Student Account related questions. The position will perform a variety of tasks related to communicating with students and families about the financial aid application process, federal, state and institutional aid programs, and student account billing and payment processes. Duties may include providing exceptional customer service, supervising and training student workers, and other administrative tasks.
Responsibilities:
  • Serve as "one-stop financial services advisor" for students and families concerning financial aid, billing and payments
  • Effectively communicate university policies and procedures related to financial aid and student accounts
  • Counsel students and families in-person and virtually
  • Respond to a large volume of phone, email, and in-person inquiries in a timely manner, and participate in outbound phone call campaigns
  • Assist prospective and current students with financial aid inquiries
    • Explain the application and verification processes, eligibility and renewal criteria, awarding and disbursement of funds, and inform students of outside scholarship opportunities
    • Explain satisfactory academic progress, requirements, and the eligibility appeal process
    • Advise students on student loan options, repayment options and default prevention
  • Assist students and families with questions regarding their student account
    • Discuss aid as it relates to a student's account, payment and financing options for out-of-pocket tuition, residential life and other expenses
    • Provide information about billing schedule, account balances, holds, refunds, lost checks, and student account appeals
    • Advise students on third party billing, company reimbursement agreements and account balances, requesting transcripts and replacing diplomas
  • Collect and review financial aid, and students accounts forms, tax and other documents for accuracy and completeness, track and distribute documents to appropriate inter-office staff
  • Supervise, manage, train, and develop student financial services student workers
  • Assist with inbound mail and document tracking and external mailing campaigns
  • Process reports and improve reporting capabilities
  • Collaborate with other departments and divisions across campus
  • Other duties as assigned by the Executive Director for Student Financial Services

Qualifications:
  • High school diploma or GED equivalent, Bachelor's degree preferred
  • Previous Financial Aid/Student Accounts experience preferred
  • Bilingual (Spanish speaking) preferred
  • Excellent interpersonal and communication skills, both written and verbal
  • Proficiency in using student information systems, databases, and Microsoft Office Suite applications
  • Committed to customer service and quality work
  • Ability to handle confidential information with integrity and counsel students in a caring and positive manner
  • Demonstrated ability to interpret and present information and ideas clearly and accurately
  • Is self-reliant, proactive, and makes a positive impression on others
  • Ability to work in a fast-paced and deadline-driven environment, and to be organized and pay attention to detail.

Physical Demands:
  • Ability to communicate via speech, hearing and sight � frequently
  • Ability to sit � frequently
  • Ability to stand for an extended period � occasionally
  • Ability to walk reasonable distances � occasionally
  • Ability to lift or move objects up to 25 lbs. � occasionally
  • Ability to climb or reach overhead � occasionally
  • Ability to bend or stoop � occasionally

Additional Information:
Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu .
The University is in the process of implementing its Ten Pillars vision ( hc.edu/vision ) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.
Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.
**Disclaimer**
Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.

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