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Student Account Specialist Jobs (NOW HIRING)

Xavier University

Student Account Specialist

Cincinnati, OH · On-site

$18.25 - $25/hr

The Student Account Specialist plays an important role in supporting this mission by helping students and families navigate the financial aspects of their Xavier experience with accuracy, care, and ...

Wartburg College

Student Account Specialist

Waverly, IA

$17.50 - $24/hr

WARTBURG COLLEGE Title of Position - Student Account Specialist Function of Position: Responsible to the Director of Student Accounts for the preparation of and processing of student account ...

Wartburg College

Student Account Specialist

Waverly, IA · On-site

$17.50 - $24/hr

WARTBURG COLLEGE Title of Position - Student Account Specialist Function of Position: Responsible to the Director of Student Accounts for the preparation of and processing of student account ...

Atlas School LLC

Student Account Specialist

Tulsa, OK · On-site

$18/hr

Description About the Position Atlas School, LLC is looking for a Student Account Specialist. In this role, you would be responsible for administering and reconciling student tuition, scholarships ...

Atlas School LLC

Student Account Specialist

Tulsa, OK · On-site

$18/hr

About the Position Atlas School, LLC is looking for a Student Account Specialist. In this role, you would be responsible for administering and reconciling student tuition, scholarships, institutional ...

Atlas School LLC

Student Account Specialist

Tulsa, OK · On-site

$18/hr

Description About the Position Atlas School, LLC is looking for a Student Account Specialist. In this role, you would be responsible for administering and reconciling student tuition, scholarships ...

CSU

Student Account Specialist

Campus, IL · On-site

$18.50 - $25.25/hr

Posting Details Business Title Student Account Specialist Posting Category Administrative and Professional Salary Grade 04 Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department ...

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How much do student account specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for student account specialist in the United States is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.00 per hour, depending on experience, location, and employer.

How does a student account specialist typically collaborate with other campus departments to resolve student account issues?

Student Account Specialists frequently work with departments such as Financial Aid, Admissions, and the Registrar to resolve student account discrepancies and ensure accurate billing. They may coordinate with Financial Aid to verify scholarship or loan disbursements, consult the Registrar for enrollment status updates, and communicate with academic advisors regarding student eligibility. This collaboration helps provide students with seamless support and ensures timely resolution of account-related concerns, making strong interpersonal and communication skills essential for success in the role.

What is a student account specialist?

Student Account Specialists are professionals who manage and oversee student financial accounts at educational institutions. They handle billing, payments, tuition, and other account-related inquiries for students. Their responsibilities often include answering questions about charges, processing payments, setting up payment plans, and assisting with financial holds or disputes. They work closely with students, parents, and other departments to ensure accurate and timely account management. Their role is essential in helping students understand and fulfill their financial obligations to the institution.

What are the key skills and qualifications needed to thrive as a student account specialist, and why are they important?

To thrive as a Student Account Specialist, you need strong proficiency in financial recordkeeping, customer service, and an understanding of billing processes, typically with an associate’s or bachelor’s degree in accounting, finance, or a related field. Familiarity with student information systems, enterprise resource planning (ERP) software like Banner or PeopleSoft, and Microsoft Excel is often required. Attention to detail, problem-solving abilities, and effective communication skills help you manage sensitive accounts and resolve billing issues professionally. These skills and qualities are crucial for ensuring the accuracy of student accounts, maintaining regulatory compliance, and providing positive experiences to students and families.
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Student Account Specialist jobs near you
Infographic showing various Student Account Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $46,335 per year, or $22.3 per hour.

Student Account Specialist

Lawrence University

Appleton, WI • On-site

Full-time

Posted 23 days ago

Lawrence University rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

550th of 617 rated colleges and universities

Job description

Position Details
Position Information
Position Title
Student Account Specialist
Location
Appleton
Department
Financial Aid
Position Type
Staff
Position Description & Qualifications
Reports to: Dean of Student Financial Services
Location: Chapman Hall
Primary Objective:
The Student Account Specialist is a student-centered and student-facing role at Lawrence University. This position works collaboratively with other departments across campus to efficiently and accurately steward the billing and payment aspects of the student experience. As part of a "one stop shop" student services center that includes the Financial Aid and Registrar's Offices, the Student Account Specialist will continually strive for equitable policies, procedures and solutions related to student accounts to help students be successful and stay on track to graduation.
Job Responsibilities:
Process student account transactions
  • Responsible for the operation of student accounting processes in the Ellucian Banner software to include: billings, deposits, scholarships, finance charges, holds, payment plans, refunds, electronic data transfers to and from 3rd parties and other departments.
  • Cashier student account payments and other university receivables as assigned.

Maintain accuracy of the student account ledger
  • Investigate and resolve billing concerns identified with internal audit procedures when necessary.
  • Process student status changes for student leaves and withdrawals
  • Coordinate room and board charges with the Residential Education and Student Life offices to ensure correct charges/credits are made to accounts.
  • Work with Admissions and International Student Services to ensure accurate billing for international exchange students and scholars.
  • Work with Off-Campus Programs to ensure accurate charges/refunds for study abroad programs. Reconcile and code invoices when received.

Provide excellent customer service
  • Communicate professionally and effectively with a diverse student body, their families, alumni, staff and faculty, and third parties.
  • Create and publish monthly student statements through Transact, and monitor monthly payment plans in Transact.
  • Answer inquiries and resolve concerns regarding student account issues. Assist students and families to understand student account charges and payment options.
  • Collaborate regularly with offices such as Financial Aid, Registrar, dining services and Student Life to make Student Information System operations as seamless as possible for students.
  • Identify and recommend improvements to policies and procedures related to student accounts that could improve clarity, efficiency, equity, and/or reduce obstacles to student retention, persistence, and progress toward graduation.

Maintain compliance with federal, state and institutional policies
  • Send federal loan notification letters as required under Title IV Regulations.
  • Ensure correct permissions are set up for parents and students in regards to FERPA regulations.

Working Relationships:
Will work collaboratively with all members of Financial Services, Financial Aid, Registrar, Student life, Residential Education, some faculty and other members of the diverse Lawrence community, including students, parents, alumni, collection agencies, and loan service providers.
Knowledge and Skills Required:
  • Excellent customer service skills.
  • Ability to effectively and professionally communicate orally and in writing with diverse populations.
  • Ability to organize work flow, balance multiple tasks, and meet deadlines.
  • Ability to maintain a high degree of accuracy with paper and electronically imaged files.
  • Strong analytical skills with outstanding attention to detail.
  • Equity-minded, problem-solving approach.
  • Ability to work both independently utilizing various resources and in a team environment
  • Ability to maintain confidentiality of information with strong integrity and ethics.
  • Knowledge of basic accounting for accounts receivables.

Required Qualifications:
  • Associate Degree in related field or substantial experience in a similar position
  • At least one year accounting or related experience.
  • Possess proficient computer skills, including advanced experience in the Microsoft Suite
  • Previous Higher Education experience welcomed.
  • Experience in ERP systems preferred.

Posting Detail Information
Posting Number
S629P
Number of Vacancies
1
Posting Date
Best Consideration Date
Close Date
Open Until Filled
Special Instructions Summary
Anticipated Number of Hours per Week
40

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