Inside Account Manager - Marketing/Business Development -

Do you have a background in Marketing, enjoy variety and creative problem solving, and working in a collaborative environment?

If so, our Inside Account Manager position may be for you! 

Responsibilities:

• Develop new customers and retain existing accounts by applying a consultative approach, including but not limited to: design,    marketing and product offerings.
• Grow account base according to goals mutually set by yourself and manager.
• Perform annual review and analysis of customer activity to build and benefit customer efficiency, cost, and company profitability.
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• Serve as first line of contact with customers.
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• Facilitate communication with appropriate personnel, including (but not limited to) prepress, scheduling, production and mailing managers.
• Plan and consult within a team-based work environment to coordinate customer activity, challenges and project work.
• Create or obtain an accurate job plan for each order and assign to a job in Order Entry.  Ensure that the job plan is priced.  Resolve any production planning or cost deviations that occur between original estimate, if one exists, and final job plan.
• Monitor job status and maintain workflow by working closely with production personnel and customers, including having a complete understanding of all aspects of the customer’s projects.
• Communicate all job status updates directly with customers, scheduling and purchasing.
• Perform any and all reasonable functions needed to satisfy our internal or external customers as they relate to quotes, proofs, and projects.
• Maintain records of all account activity within sales database, and act as primary point of contact for all sales-related communications.
• Organize and implement post-sale delivery and implementation of APC solutions at customer locations. 
• Attend sales meetings, represent APC and promote products at customer meetings and networking events.
• Perform other duties as assigned, working in various capacities, and in other departments as workload dictates.

Qualifications & Requirements:

• A college degree in Marketing, Business, or Communications or related field preferred
• 1-3 years successful experience in Marketing, Hospitality, Retail Sales, or Business to Business Sales
• Experience in the printing industry or other graphic arts field a plus
• Proficiency in basic math is desired
• Excellent verbal, written, interpersonal, and presentation skills
• Highly motivated; self-starter with strong problem-solving ability required
• Ability to work well under pressure and within tight deadlines
• Ability to stay organized, multi-task, and prioritize in a fast-paced environment