Insurance Account Manager Personal/Commercial Lines

About Us:

At Miller Insurance Group, we prioritize creating a supportive and collaborative work environment. We believe in having each other's backs and treating each other like family. We understand that when our team members feel valued and supported, they can do their best work and provide exceptional service to our clients.

We invest in our team's professional development, providing them with the necessary tools and resources to excel in their roles. We understand that efficiency and effectiveness are essential to delivering exceptional service to our clients, so we ensure that our team is equipped with the knowledge and skills they need to succeed.

We take pride in going above and beyond to create an exceptional experience for our clients. Our team members are encouraged to communicate openly and collaborate, ensuring that we provide personalized solutions that meet our client's unique needs.

At Miller Insurance Group, we believe in building long-lasting relationships with our clients based on trust and reliability. We understand that insurance can be complex, but we strive to simplify the process by providing clear communication and proactive support.

If you are looking for a company that values its team members, offers growth opportunities, and provides a supportive and family-like environment, Miller Insurance Group is the place for you. Join our team and be a part of our mission to deliver exceptional service and make a positive impact in the lives of our clients.

Job Description:

We are looking for an easy-going and customer-focused individual to join our team as a Personal Lines Account Manager and another position open for Commercial Lines Account Manager. This is an excellent opportunity if you are experienced in the insurance industry or just starting. In this role, you will have the opportunity to use your excellent communication skills to deliver exceptional service to our clients.

You do not need insurance experience to apply.

No prior experience in insurance? No problem!

If you possess a strong desire to deliver great customer service, we want you to apply now! This entry-level role offers complete training and support to help you flourish. You will receive the required guidance and resources to develop the skills and understanding needed for success. We will pay 100% for you to obtain an Indiana Property and Casualty Insurance License. Base pay for a newly licensed or inexperienced individual for their first year: $42,000 per year. As part of your compensation package, we offer Health Insurance, Paid Time Off (PTO), performance bonuses, Monday through Friday Schedules, and so much more!

Are you experienced as an Insurance Account Manager? Great!

We are seeking an experienced Insurance Account Manager. In this role, you will be responsible for servicing our book of business. A Property and Casualty (P&C) License and insurance coverage knowledge with an ability to communicate clearly to clients is a must-have. Base pay for a licensed, experienced (3+ years) individual in this position: $48,000 per year. As part of your compensation package, we offer Health Insurance, Paid Time Off (PTO), performance bonuses, Monday through Friday Schedules, and so much more!

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Retirement Plan

• Build and sustain strong customer relationships to create trust to support customer retention and product loyalty.
• Develop insurance quotes and advise customers on insurance policies based on their needs and goals.
• Follow up with customers promptly and answer any questions they may have.
• Continue to look for cross-selling and account rounding opportunities.
• In everyday operations, use computer systems to document customer interactions.
• Handle confidential information with discretion and follow established protocols.

• High school diploma or equivalency REQUIRED.
• Indiana Property and Casualty License REQUIRED. Will pay 100% for licensing.
• Willing to consider candidates without insurance experience. Willing to train. Insurance Experience is a BONUS!
• 2+ years of demonstrated success as an Account Manager is preferred.
• Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills.
• Experience with Agency Management Systems and Microsoft Office Suite
• Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication.
• Demonstrates the highest level of technical and cognitive abilities to ensure accuracy and precision
• Ability to independently prioritize and organize the day