Entry Level Insurance Billing & Follow-up Representative

Medical Account Management, Inc. (MAMI) has served the healthcare industry for over 20 years providing complex claim solutions to increase cashflow for our clients.

MAMI is currently looking to fill an entry level full-time position in their Workers’ Compensation billing and follow-up department . Some experience preferred but willing to train the right candidate. Employee will be responsible for both telephone and computer work. 

Knowledge of Invision is a plus.

Skills & Qualifications

• High school graduation required and bachelors degree preferred
• Requires basic working knowledge of insurance payer's billing/denials/appeals practices.
• Ability to obtain payer specific details, as necessary, and is able to complete additional payer billing as needed.
• Research and understanding of Explanation of Benefits/Reviews.
• Research and extracting information from multiple web based payer sites.
• Excellent communication and interpersonal skills.
• Excellent organizational skills and ability to manage multiple tasks in a timely manner.
• Proficient uses of hospital practice management systems, personal computers as well as spreadsheet and word processing applications (Microsoft Excel and Word).
• Requires some knowledge of medical terminology.
• Must be comfortable to answer inbound calls and make outbound calls .
• Provide thorough, efficient, and accurate account notes on accounts for each call made or received.
• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry, such as the FDCPA and HIPAA.
• Perform other duties as assigned by management.