Bilingual Customer Service Representatives

Northwest Insurance Agency

Dallas, TX

Dental
Full-Time

Job Description

We are seeking a Bilingual Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Company Description

Great opportunity to grow with a burgeoning insurance agency catering to all types of clients and writing all lines of insurance. Family owned and operated for over 30 years. Looking for someone who wants to work, learn and start a new career in the insurance industry. Opportunity for growth and long term benefits.