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How much do at&t bilingual customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for at&t bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What does an AT&T bilingual customer service representative do?

An AT&T Bilingual Customer Service Representative assists customers in both English and another specified language with account inquiries, technical support, billing issues, and service requests. They handle phone, online, or in-person interactions, ensuring clear communication and problem resolution. Their goal is to provide excellent customer service, resolve issues efficiently, and support a diverse customer base. This role requires strong communication skills and a thorough understanding of AT&T’s products and services.

What are some common challenges faced by AT&T bilingual customer service representatives, and how can they be managed?

AT&T Bilingual Customer Service Representatives often encounter challenges such as managing high call volumes, handling escalated customer concerns, and effectively switching between languages to assist diverse customers. To manage these challenges, representatives benefit from strong communication skills, active listening, and using AT&T's support resources and training programs. Building familiarity with AT&T's products, services, and troubleshooting protocols also helps in providing efficient solutions and improving the overall customer experience.

What are the key skills and qualifications needed to thrive as an AT&T bilingual customer service representative?

To thrive as an AT&T Bilingual Customer Service Representative, you need strong verbal and written communication skills in both English and another language, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and telecommunication products is typically required. Excellent problem-solving abilities, patience, and active listening are standout soft skills for this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and ensuring a positive experience for diverse clientele.
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At T Bilingual Customer Service Representative jobs near you
Infographic showing various At&T Bilingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Rising Star Recruiting & Staffing

Mckinney, TX

$13.50 - $17/hr

Full-time

Re-posted 9 days ago

Job description

We are looking for a Bilingual Customer Service Representative (CSR) for McKinney TX site.

POSITION SUMMARY

As a Customer Service Representative, you will be the first line of contact for our customers, and your role will be incredibly important in maintaining customer satisfaction

***For better consideration please submit your resume***

Rising Star Recruiting & Staffing logo

About Rising Star Recruiting & Staffing

Sourced by ZipRecruiter

Finding and hiring skilled talent is more significant than ever before. Rising Star Recruiting & Staffing LLC has the tools to connect companies with the best recruits, as well as connect applicants with the right jobs for all of their qualifications.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Dayton, TX, US

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