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At&T Bilingual Customer Service Representative Jobs

Fit2Run

Bilingual Customer Service Rep

Bradenton, FL · On-site

$14 - $17.75/hr

Bilingual Customer Service Representative (Spanish/English) Position Type: Full-Time Position ... here at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent ...

Openwork

Bilingual Insurance CSR

Pasadena, TX · On-site

$20/hr

Bilingual Customer Service Representative (Spanish/English) Location: Pasadena, TX Full-Time | ... Stable work history (2+ years in at least one role preferred). * Strong communication and problem ...

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How much do at&t bilingual customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for at&t bilingual customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What does an AT&T bilingual customer service representative do?

An AT&T Bilingual Customer Service Representative assists customers in both English and another specified language with account inquiries, technical support, billing issues, and service requests. They handle phone, online, or in-person interactions, ensuring clear communication and problem resolution. Their goal is to provide excellent customer service, resolve issues efficiently, and support a diverse customer base. This role requires strong communication skills and a thorough understanding of AT&T’s products and services.

What are some common challenges faced by AT&T bilingual customer service representatives, and how can they be managed?

AT&T Bilingual Customer Service Representatives often encounter challenges such as managing high call volumes, handling escalated customer concerns, and effectively switching between languages to assist diverse customers. To manage these challenges, representatives benefit from strong communication skills, active listening, and using AT&T's support resources and training programs. Building familiarity with AT&T's products, services, and troubleshooting protocols also helps in providing efficient solutions and improving the overall customer experience.

What are the key skills and qualifications needed to thrive as an AT&T bilingual customer service representative?

To thrive as an AT&T Bilingual Customer Service Representative, you need strong verbal and written communication skills in both English and another language, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and telecommunication products is typically required. Excellent problem-solving abilities, patience, and active listening are standout soft skills for this role. These skills and qualities are crucial for delivering effective support, resolving customer issues efficiently, and ensuring a positive experience for diverse clientele.
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At T Bilingual Customer Service Representative jobs near you
Infographic showing various At&T Bilingual Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Rep

Fit2Run

Bradenton, FL • On-site

$14 - $17.75/hr

Other

Posted 23 days ago

Fit2Run rating

4.9

Company rating: 4.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Job Title: Bilingual Customer Service Representative (Spanish/English)

Position Type: Full-Time

Position Summary

We are seeking a friendly, professional, and dependable Bilingual Customer Service Representative to join our team here at Fit2Run! The ideal candidate is fluent in both English and Spanish , has excellent communication skills, and is passionate about providing outstanding customer service. This role involves assisting customers, answering inquiries, resolving concerns, and ensuring a positive customer experience while maintaining professionalism and efficiency.

Key Responsibilities
  • Provide exceptional customer service in both English and Spanish.
  • Answer customer questions via phone, email, and in person.
  • Resolve customer concerns promptly and professionally.
  • Process customer requests, orders, and account updates accurately.
  • Maintain accurate customer records and documentation.
  • Collaborate with team members to ensure efficient daily operations.
  • Follow company policies, procedures, and customer service standards.
  • Perform additional duties as assigned.
Schedule
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: Off
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: Off
Qualifications
  • Bilingual in English and Spanish (Required)
  • Minimum of one (1) year of customer service experience preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer proficiency and familiarity with common office software
  • High school diploma or equivalent preferred
Requirements
  • Must be available to work holidays
  • Must be willing to work extended hours as business needs require
  • Reliable attendance and punctuality
  • Ability to maintain a positive, professional attitude while assisting customers
What We're Looking For

The ideal candidate is customer-focused, dependable, organized, and committed to delivering exceptional service. If you enjoy helping people, thrive in a team environment, and are fluent in both English and Spanish, we'd love to hear from you.

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