System Administrator

DESCRIPTION: The primary role of the System Administrator – Data Center Technology is to ensure the high availability, performance, and scalability of all data center technology services for the organization. Data center technologies include server, storage, networking and associated software that is installed and operational at both the primary and disaster recovery data centers for Dean McGee Eye Institute. It also includes the platforms and methods for provisioning, installing, patching and maintaining all data center services.

Responsibilities Include:

• In coordination with the other IT staff, develop and implement strategies and services to deliver world class services to DMEI providers, surgeons, researchers and staff.
• Serve as Subject Matter Expert for the following technologies:
  1. Physical Host Servers
  2. Enterprise Storage Appliances
  3. High-Availability and Fault Tolerance
  4. VMWare ESXi / VCenter
  5. Data Center UPS
  6. Citrix XenApp, XenDesktop, and NetScalar
  7. Microsoft Active Directory Administration
  8. Crowdstrike End Point Security
  9. User account and group administration
  10. Microsoft 365 Administration

• Serve as escalation point for IT Service Desk staff
• Implement policies and procedures related to data center technologies
• Lead, coordinate, and participate in key IT process improvements
• Assist in purchase, procurement, and configuration of data center technology devices and software
• Provide network troubleshooting and support

REQUIREMENTS

• Bachelor’s Degree in related field (MIS, CIS, CS) preferred
• Minimum 5 years system administration experience
• Experience supporting various data center technologies, including VMWare ESXi, Citrix XenApp and XenDesktop, and enterprise storage solutions
• Experience supporting Cisco network environment
• Demonstrated ability to generate training documentation
• Experience developing standard operating procedures (SOPs) and standards
• Excellent communication skills, customer service skills, and attitude of service
• Action-oriented, self-driven, and detail-oriented
• Ophthalmology experience preferred
• Project Management experience desired

SUPERVISORY EXPERIENCE:

This position has no direct supervisory responsibilities.

WORK ENVIROMENT:

The System Administrator will primarily work in an office setting but may be required to walk to other areas of the clinic and may be exposed to contagious illnesses due to patient interactions.

Position Type and Expected Hours of Work:

This is a full-time position working primarily daytime hours Monday through Friday; however, some evening and weekend work may be necessary on occasion.

OTHER DUTIES:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Interested applicants should submit a resume to the Human Resources Department.

EEO/AA Employer/Vets/Disability