Clinical Service Representative -CSR24-05011 - 4LOCS

Job Title: Clinical Service Representative
Location: St. Louis, MO
Address: 10 Barnes West Drive, 00503/ 63129
Duration: 3 Months(extendable)
Shift : M-F 8-5

Duties: LOCAL candidates only!
3-month contract with possibility of conversion.
Conversion pay (USD)(USD)17-17.50/hour to be confirmed at time of offer; commensurate with experience.
HIPPA & medical terminology training will be given during onboarding on site.
BLS is strongly preferred & will be required if worker converts.
Epic experience HUGE plus.
3+ years of customer service experience is preferred.

• Position is responsible for providing clinical office support which includes greeting and registering patients, verifying insurance benefits and referrals, and collecting co-payments.
• Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms.
• Collects co-pays for services; verifies and balances receipts and payments.
• Reviews schedule for new patients, updating when necessary.
• Calls patients with appointment time reminder, obtaining insurance information and referral forms.
• Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.
• Schedules return patient appointments and patient testing; validates patient's parking.
• Assists patients with insurance questions regarding billing process.

Skills:

• Demonstrated human relations and effective communication skills.
• Working knowledge of insurance, medical terminology and computer skills.

Education:

• High school diploma or equivalent high school certificate.
• BLS strongly preferred