First Party Collections Representative

Southwest Mobile Storage Inc

Phoenix, AZ

Expired: over a month ago Applications are no longer accepted.

$22 to $24 Hourly
Full-Time

Job Description

It is a great time to get on board with a growing Phoenix based company as our newest first party, business to business collector. We are the Valley's leader in the storage container rental business - we take pride in our world-class customer service and product quality. If you are a self-starter with a great sense of urgency and have knowledge of FDCPA and other regulatory guidelines for the collection industry keep reading. We are seeking a “Type A” individual with experience in accounts receivable and collections to join our Collections team at our Corporate Headquarters. Candidates must have all requirements to be considered for this fantastic opportunity. Pay DOE.

Requirements :

More than 2 years’ experience in B2B collections
Confident and comfortable performing collections while being firm and maintaining composure
Fantastic skip tracking ability
Competent in accounting concepts and analytics
Ability to multitask in a fast-paced environment
Proficient in all Microsoft Office Suite products
Professional, well-spoken phone etiquette
Effectively communicate via email.

Responsibilities include (but not limited to):

Outgoing collections calls
Payment processing
Negotiate the return of unpaid containers
Account/payment reconciliations
Account research and dispute management
Escalate accounts when necessary

The perfect candidate will be:

Energetic, coach-able, professional and reliable
Knowledgeable of lien waivers and repossessions
Able to collect past due balances while maintaining a good relationship with the customer
Bilingual (Spanish-English) (not required but it would be nice)

We offer: