Customer Service Representative/ Trouble shooting
Pathway Group
Ontario, CA
Customer Service Representative/ Trouble shooting
Pathway Group
Ontario, CA
Expired: 7 days ago
Applications are no longer accepted.
- $18 to $19 Hourly
- Medical
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
Job description
- Taking a moderate volume of calls, helping customer for product inquiries, and customer service issues, including parts purchase, parts shipping, etc.
- Familiar with Microsoft Word, Excel, Outlook.
- Helping with the product replacement, returns, compensation, or any customer service-related procedures, handling relative paperwork and work with shipping/accounting/parts team.
Knowledge, skills, and experience required for this position:
- Competent interpersonal skills
- able to help trouble shoot over the phone
- Patient and able to give clear direction
- Be able to work under pressure.
- Exceptional written and grammar skills
- Reliable follow-up skills
- Ability to multi-task
- Time Management Skills.
- Flexibility when fulfilling duties
- Strict attention to detail
- Must have a sense of urgency.
- Ability to find solutions efficiently
- Basic knowledge of the internet
- Basic knowledge of Microsoft Office including Outlook
- Must be an enthusiastic and quick learner.
Mon-Fri, 7am to 3:30pm
Job Type: Full-time
Salary: $18.00 - $19.00 per hour
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
Pathway Group is a Recruitment and Staffing service dedicated to the Manufacturing Industry. We pride ourselves on being expert recruiters in the space staying true to our manufacturing recruitment vertical. The vast majority of our placements are contract to hire and direct hire placements. Our goal is to add value to the client and candidate. Placing the right candidate into their next career. We focus on positions like mechanical assemblers, electrical assemblers, CNC operators, CMM operators, composite technicians, quality technicians, engineers, managers, etc.
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