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Provider Call Center Representative Jobs (NOW HIRING)

Tricehealthcare

Call Center Representative

Swansea, IL

$15.50 - $19.50/hr

Call Center Representative (10475051) Assignment : 6 Months Contract Location : Belleville, IL ... Responsible for providing call center services by assisting internal and external callers in a ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We ...

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep will work with our customers to provide professional and courteous customer service to New Mexico Gas users. Primary Duties and Responsibilities This list does not reflect the job ...

New

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives with 2-5 years of experience required in a call center setting at a manufacturing company. These openings are accessible ...

Clearstream

Call Center Rep

Philadelphia, PA

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives with 2-5 years of experience required in a call center setting at a manufacturing company. These openings are accessible ...

Global Channel Management

Call Center Rep

Melvindale, MI

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

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How much do provider call center representative jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for provider call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically in supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, often earning six-figure salaries. These positions usually require extensive experience, leadership skills, and knowledge of call center technologies and processes.

What are Provider Call Center Representatives?

Provider Call Center Representatives are professionals who handle inbound and outbound calls from healthcare providers, such as doctors' offices and clinics. They assist with questions related to patient benefits, claims, authorizations, and other insurance-related issues. Their role is to ensure providers receive accurate information and support, enabling smooth interactions between healthcare providers and insurance companies. Strong communication and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as a Provider Call Center Representative, and why are they important?

To thrive as a Provider Call Center Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and healthcare claims management platforms is typical. Outstanding communication, problem-solving skills, and patience help you stand out in this role. These skills are crucial for efficiently resolving provider inquiries, ensuring accurate information exchange, and maintaining provider satisfaction.

What are some common challenges faced by Provider Call Center Representatives, and how can they be managed effectively?

Provider Call Center Representatives often handle high call volumes and must address a wide range of inquiries from healthcare providers regarding claims, authorizations, and benefits. A common challenge is navigating complex healthcare systems and staying up-to-date with frequent policy changes. Effective time management, strong communication skills, and ongoing training are key to managing these challenges. Collaboration with supervisors and other departments also helps resolve complex cases efficiently, ensuring providers receive accurate and timely information.

What is the difference between Provider Call Center Representative vs Medical Customer Service Representative?

AspectProvider Call Center RepresentativeMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentHealthcare provider offices, insurance companies, hospitalsHealthcare provider offices, insurance companies, hospitals
Employer & IndustryHospitals, clinics, insurance providersHospitals, clinics, insurance providers
Primary FocusAssisting patients with provider-related inquiries and schedulingHandling patient inquiries about medical services, billing, and insurance

Both roles involve customer service in healthcare settings, but Provider Call Center Representatives focus on provider-related issues like scheduling and provider inquiries, while Medical Customer Service Representatives handle patient inquiries about medical services and billing. The skills and work environments are similar, making these roles closely related in the healthcare industry.

What cities are hiring for Provider Call Center Representative jobs? Cities with the most Provider Call Center Representative job openings:
Provider Call Center Representative jobs near you

Call Center Representative

Tricehealthcare

Swansea, IL

$15.50 - $19.50/hr

Other

Posted 3 days ago

Job description

Below are some key highlights of the position -
Job Title : Call Center Representative (10475051)
Assignment : 6 Months Contract
Location : Belleville, IL 62226
Shift : 10:30pm-6:30am and 2:30pm-11:00pm
Note: Holidays and weekend varies.
Job Description:
  • Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
  • Detailed orientated, able to multi task, familiar with use of computer.
  • Must be customer friendly able to handle a busy call center.
  • Job duties primarily include answering the phone for all of Home Care Services.
Education:
  • High School Diploma or GED required.
  • 2 years of experience.
  • Candidate should have customer service skills and be compassionate and knowledge of 10 key.

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