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Provider Call Center Representative Jobs (NOW HIRING)

Bath Concepts

Call Center Representative

Milwaukee, WI · On-site

$15.75 - $19.75/hr

... provide a white glove level of service that our homeowners deserve and expect. We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time ...

Bath Concepts

Call Center Representative

Milwaukee, WI

$15.75 - $19.75/hr

... provide a white glove level of service that our homeowners deserve and expect. We at Empire Home Remodeling are seeking call center representatives to add to our growing team. We have full-time ...

BrightKey

Call Center Representative

Columbia, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Dayton, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Severn, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Highland, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Pasadena, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Elkridge, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

BrightKey

Call Center Representative

Woodstock, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital ... We provide a clear career path into leadership and management roles. * Consistent and stable work ...

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Provider Call Center Representative information

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$10

$17

$25

How much do provider call center representative jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for provider call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically in supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, often earning six-figure salaries. These positions usually require extensive experience, leadership skills, and knowledge of call center technologies and processes.

What are Provider Call Center Representatives?

Provider Call Center Representatives are professionals who handle inbound and outbound calls from healthcare providers, such as doctors' offices and clinics. They assist with questions related to patient benefits, claims, authorizations, and other insurance-related issues. Their role is to ensure providers receive accurate information and support, enabling smooth interactions between healthcare providers and insurance companies. Strong communication and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as a Provider Call Center Representative, and why are they important?

To thrive as a Provider Call Center Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and healthcare claims management platforms is typical. Outstanding communication, problem-solving skills, and patience help you stand out in this role. These skills are crucial for efficiently resolving provider inquiries, ensuring accurate information exchange, and maintaining provider satisfaction.

What are some common challenges faced by Provider Call Center Representatives, and how can they be managed effectively?

Provider Call Center Representatives often handle high call volumes and must address a wide range of inquiries from healthcare providers regarding claims, authorizations, and benefits. A common challenge is navigating complex healthcare systems and staying up-to-date with frequent policy changes. Effective time management, strong communication skills, and ongoing training are key to managing these challenges. Collaboration with supervisors and other departments also helps resolve complex cases efficiently, ensuring providers receive accurate and timely information.

What is the difference between Provider Call Center Representative vs Medical Customer Service Representative?

AspectProvider Call Center RepresentativeMedical Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare knowledge beneficial
Work EnvironmentHealthcare provider offices, insurance companies, hospitalsHealthcare provider offices, insurance companies, hospitals
Employer & IndustryHospitals, clinics, insurance providersHospitals, clinics, insurance providers
Primary FocusAssisting patients with provider-related inquiries and schedulingHandling patient inquiries about medical services, billing, and insurance

Both roles involve customer service in healthcare settings, but Provider Call Center Representatives focus on provider-related issues like scheduling and provider inquiries, while Medical Customer Service Representatives handle patient inquiries about medical services and billing. The skills and work environments are similar, making these roles closely related in the healthcare industry.

What cities are hiring for Provider Call Center Representative jobs? Cities with the most Provider Call Center Representative job openings:
Provider Call Center Representative jobs near you
Banking Call Center Representative

Banking Call Center Representative

A-Line Staffing Solutions

Lincoln, RI • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

A-Line Staffing is now hiring Banking Call Center Representative in Lincoln, RI. The Banking Call Center Representative would be working for a Fortune 500 financial institution and has career growth potential. This would be full time / 40+ hours per week.

If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com with your resume. Banking Call Center Representative Compensation The pay for this position is $26.00 per hour. Benefits are available to full-time employees after 90 days of employment and include medical, dental, vision, 401(k), PTO, and additional employee perks.

Banking Call Center Representative Highlights Schedule: Tuesday Friday 12:00 PM 9:00 PM, Saturday 11:00 AM 8:00 PM Location: Lincoln, RI Full-time opportunity with growth potential at a leading financial institution In-office environment with collaborative team culture Banking Call Center Representative Responsibilities Assist clients through inbound calls regarding credit products, short-term lending, and general banking needs Identify customer financial goals and recommend banking products, services, and solutions Support card servicing inquiries and provide customized account solutions Cross-sell and upsell products including credit cards, checking accounts, savings accounts, and lending solutions Build strong customer relationships through active listening, rapport building, and problem resolution Refer clients to licensed sales or specialty banking partners when appropriate Manage risk and ensure compliance with banking regulations and company policies Maintain high-quality customer service standards in a fast-paced call center environment Banking Call Center Representative Requirements High School Diploma or GED required Minimum 2 years of call center and/or banking experience preferred Experience with inbound customer service or financial services environments preferred Sales, cross-selling, upselling, or referral experience strongly preferred Intermediate computer proficiency required Strong communication, problem-solving, and decision-making skills Ability to work weekends and scheduled holidays as needed Comfortable receiving coaching, feedback, and adapting to process changes If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com .

A-Line Staffing Solutions logo

About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

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