Director, Technology Operations

Who are we and what do we do?

Through all of our incredible years, we’ve remained committed to our 5Ps:

• Our promise–To WOW each and every customer.
• Our products–Natural, novel and delicious.
• Our places–Stores, vans and edible.com.
• Our People–Both our corporate and in-store employees.
• Our purpose–To celebrate what’s good in life.

Purpose & Impact

The Director of Technology Operations will be responsible for overseeing project management, ensuring proper scoping, managing product owners, driving operations for the technology team, and ensuring successful project delivery. The ideal candidate is a strategic thinker with exceptional leadership skills and a strong background in technology operations.

What that looks like day to day:

1. Project Management:

• Lead and oversee project management activities to ensure projects are delivered on time and within scope.
• Develop project timelines, allocate resources, and monitor progress to meet project deadlines.
• Implement project management best practices and methodologies to streamline processes and improve efficiency.

1. Project Scoping:

• Collaborate with stakeholders to define project requirements and objectives.
• Conduct thorough scoping exercises to accurately estimate project timelines, resources, and deliverables.
• Ensure that project scopes are clearly defined and aligned with business goals and objectives.

1. Product Owner Management:

• Manage product owners and facilitate communication between product teams and stakeholders.
• Work closely with product owners to ensure that product development initiatives align with business needs and priorities.
• Provide guidance and support to product owners to optimize product development processes.

1. Operations Management:

• Develop and execute policies and practices for the technology organization to drive operational excellence.
• Establish procedures and protocols for technology operations, including but not limited to, infrastructure management, resource allocation, and risk mitigation.
• Collaborate with cross-functional teams to identify and address operational challenges and opportunities.

1. Project Delivery:

• Take ownership of project delivery and ensure that projects are completed successfully, meeting quality standards and client expectations.
• Monitor project progress, identify potential risks or issues, and implement mitigation strategies as needed.
• Foster a culture of accountability, collaboration, and continuous improvement within the technology team.

Who you are:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred.
• Proven experience 5-7 years in a leadership role overseeing technology operations, preferably in a fast-paced environment.
• Strong project management skills with a demonstrated track record of successfully managing complex projects from initiation to completion.
• A strategic thinker with a passion for technology and a proven track record of driving operational excellence,
• Excellent communication, interpersonal, and negotiation skills.
• Ability to prioritize and manage multiple projects simultaneously while maintaining attention to detail.
• Strong analytical and problem-solving abilities.
• Experience working with Agile methodologies is a plus.
• PMP, Scrum Master, or other relevant certifications are desirable.

What We Offer:

• Onsite work environment with work from home flexibility, fostering collaboration and relationship building with peers, cross-functional partners and leadership
• The stability and resources of an industry-leading company successfully operating for 25 years, with the agility and innovation of a startup, allowing you to make a significant impact and shape our future.
• Growth & Development – Each team member has visible and immediate impact on the business, offering abundant opportunities for personal and professional growth as we scale in size and sophistication
• Healthcare plans that include health/dental/vision insurance, 401K Plan, company paid life insurance and short-term disability, flexible spending account options and more
• Paid time off, including sick days & holidays to support work life balance

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Edible Brands considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.