Support Services Coordinator

JOB TITLE: Supports Services Coordinator

DEPARTMENT: Senior Adult Services

SUPERVISOR: Manager, Senior Adult Services

Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.

GENERAL JOB DESCRIPTION

To create, promote, and implement engagement opportunities for adults 55 and older while providing supports and referrals as needed with aging and cognitive changes.

QUALIFICATIONS

• Master’s degree in social work, guidance and counselling, psychology, gerontology, or related field preferred.
• Two to three years of experience working with seniors.
• Interpersonal skills and cultural sensitivity sufficient to effectively relate to and communicate with employers, participants, funding sources, public and staff.
• Composition skills sufficient to prepare required reports, grants, correspondence, etc.
• Driving record must meet safe driving standards as established by Agency insurance carrier.
• Valid Michigan driver license.
• Ability to work flexible hours and travel to local community sites.

DUTIES AND RESPONSIBILITIES

• Develop and implement programs for adults 55 and older as well as family care partners served by the Senior Adult Services Department.
• Assess the ongoing capabilities of program participants to engage meaningfully in diverse programming, and adapt the programming and/or obtain information about community resources needed for referral.
• Work with the Director, Senior Adult Services to develop and implement programs for participants.
• Work with the Director, Senior Adult Services to develop appropriate volunteer opportunities within the community to match the interests and abilities of program participants and, as necessary, instruct participants in the completion of work, perform quality inspections of work completed, and serve as liaison to organizations in the community providing the work.
• Assist with marketing the program in the community to ensure sufficient and appropriate opportunities for participants and to increase program participation.
• Work with the Director, Senior Adult Services in planning and coordinating social and/or cultural events, including participant appreciation events.
• Work with the Director, Senior Adult Services to recruit, screen, select, and orient program participants.
• Maintain case records and complete other mandatory documentation, maintaining confidentiality of program participants and family care partners.
• Track outcomes and complete, submit and maintain reports as required.
• Serve on agency committees as appointed.

WORKING CONDITIONS

Environmental conditions:

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

Physical requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting in required.

Accommodation(s):

As appropriate and fiscally reasonable.

NON-EXEMPT

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.