Business Intel Analyst, Public Sector

All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

We are moved and inspired by our Christian belief that every person has intrinsic value, and that it’s our responsibility to advocate for the poor and marginalized without regard to race, creed, or nationality, and without adverse distinction of any kind. We serve on the basis of need alone. We strive to respect the culture and customs of the people we serve in order to preserve their humanity and dignity.

Check out the link for a 1 minute video on FH: https://www.youtube.com/watch?v=gEMndkjndRw

Job Summary

The Business Intelligence Analyst (BIA), Public Sector role involves working with internal and external stakeholders on all public sector data, from programmatic and impact through financial. BIA will collect accurate data (cleaning and validating), analyze it to find trends and insights, engage with all stakeholders to understand public sector business intelligence needs, and then communicate those findings in clear reports and visualizations. Ultimately, the role will use data skills to help improve public programs and ensure investments from investors are used responsibly.

Principal Responsibilities

• Data Storyboarding Wizard: Develop clear, concise, and visually compelling data visualizations (dashboards, reports) to effectively communicate findings to a diverse audience (technical experts, policymakers, and the general public).

• Uncover Hidden Gems: Conduct in-depth analyses of public sector program performance, resource allocation, and spending trends. The ability to identify critical metrics and hidden patterns within complex datasets will inform policy decisions, program development, and budget planning strategies.

• Bridge the Data Divide: BIA will foster a data-driven culture by effectively collaborating with finance teams, program managers, and other stakeholders. It will integrate data analysis into everyday decision-making processes, empowering all levels of the organization to leverage data insights for optimal outcomes.

• Champion of Data Quality: Ensure data accuracy and consistency through meticulous cleansing, transformation, and validation. A keen eye for detail will be instrumental in identifying and correcting inconsistencies and safeguarding the reliability of critical insights.

• Stay ahead of the Curve: Stay current on emerging trends and best practices in business intelligence, data analysis tools, and methodologies specific to the public sector. BIA’s commitment to continuous learning ensures that you leverage the latest advancements to maximize the impact of your work.

• Financial Reporting Expert: Review and analyze financial reports generated from public sector data. Prepare clear and concise presentations for internal and external stakeholders, effectively communicating financial performance and trends.

• Data Extraction Specialist: Utilize data extraction queries from various public sector systems (finance, demographics, program management platforms). The meticulous approach ensures the foundation's integrity upon which all analysis is built.

• Other duties as assigned.

Job Level Specifications

• Vibrant personal relationship with Jesus Christ, a Christian commitment to serving the poor and in full agreement with FH’s Christian beliefs.

• Demonstrated computer-operating skills, including proficiency in Google platforms, Microsoft Office products, and virtual technologies such as Skype and Zoom.

• Excellent communication and presentation skills to clearly convey data findings and recommendations to both technical and non-technical audiences.

• Experience working with government budgeting and financial management systems.

• Proven track record of developing data visualizations for public sector dashboards and reports.

• Solid understanding of public policy issues and the challenges faced by the public sector.

• Ability to sit/stand at a computer for up to 8 hours a day doing repetitive motions on a keyboard.

• Proficiency in spoken and written English.

• Ability to communicate effectively across various levels of the organization.

• Ability to travel up to 10% of the time per year in the US and internationally, sometimes to insecure countries or locations.

Experience

• Minimum five (5) years of experience in business intelligence or data analysis, with a strong focus on the public sector (preferred) in a global organization.

• Sharp analytical mind and exceptional problem-solving skills, with the ability to translate complex data sets into actionable insights for diverse audiences.

• Proficiency in data extraction, querying, and data manipulation tools (e.g., Excel, Power BI, Tableau).

• Prior experience in a complex, matrixed organization, with the ability to scale processes in a global, professional service organization.

Education/Certifications

• A bachelor's degree in business administration, finance, accounting, public policy, or a related field is required. If no degree, then a combination of education with seven (7) years of experience in business intelligence or data analysis, with a strong focus on the public sector (preferred) in a global organization.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.