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Intel Customer Jobs (NOW HIRING)

Esri

Sr. Project Manager - Defense and Intel

Vienna, VA · On-site

This team supports Defense and Intel customers. You will be part of a talented cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make ...

SITEC Consulting

Logistics Specialist

Laurel, MD · On-site

Prior intel experience strongly preferred. * Experience supporting customer-facing or high-visibility mission programs. * Strong organizational, coordination, and documentation skills. * Excellent ...

SITEC Consulting

Logistics Specialist

Laurel, MD · On-site

Prior intel experience strongly preferred. * Experience supporting customer-facing or high-visibility mission programs. * Strong organizational, coordination, and documentation skills. * Excellent ...

SITEC Consulting

Logistics Specialist

Laurel, MD · On-site

Prior intel experience strongly preferred. * Experience supporting customer-facing or high-visibility mission programs. * Strong organizational, coordination, and documentation skills. * Excellent ...

Intel

Principal Engineer, AI Software Solutions

Folsom, CA

$144K - $193K/yr

Key Responsibilities - Collaborate with Intel customers, ecosystem software vendors, and the open-source community to develop, integrate, test, tune, debug, and optimize software solutions. - Serve ...

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How much do intel customer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for intel customer in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intel Customer Service Representative, and why are they important?

To thrive as an Intel Customer Service Representative, you need strong product knowledge, problem-solving abilities, and typically a background in customer support or technical assistance. Familiarity with CRM software, ticketing systems, and Intel’s hardware or software platforms is often required. Excellent communication, patience, and active listening skills set high performers apart in this role. These skills ensure customers receive accurate, efficient support, leading to satisfaction and loyalty with Intel’s products.

Why did Intel lay off 15,000 employees?

Intel laid off approximately 15,000 employees as part of a strategic restructuring to reduce costs and focus on core areas such as data centers and artificial intelligence. The layoffs were driven by industry shifts, market conditions, and the company's efforts to improve operational efficiency.

Is it hard to get hired at Intel?

Getting hired as an Intel customer service representative or similar role can be competitive, often requiring relevant experience, technical skills, and a strong application. Candidates typically need to demonstrate problem-solving abilities, familiarity with Intel products or services, and may undergo multiple interview stages. The hiring process varies depending on the position and location but generally involves assessments and background checks.

What is the difference between Intel Customer vs Intel Support Specialist?

AspectIntel CustomerIntel Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications (e.g., CompTIA, Cisco); technical knowledge
Work EnvironmentCustomer service centers, call centers, retail settingsTechnical support centers, IT departments, remote or on-site
Employer & Industry UsageRetail, telecom, hardware sales, and service providersIT companies, hardware manufacturers, tech support firms
Common Search & ComparisonCustomer interaction, service roles, client supportTechnical troubleshooting, hardware/software support

Intel Customers primarily focus on engaging with clients, providing product information, and resolving basic issues. In contrast, Intel Support Specialists handle technical troubleshooting, hardware/software support, and advanced problem resolution. Both roles are essential in the tech industry but differ in technical complexity and focus areas.

What are Intel Customers?

Intel customers are individuals, businesses, or organizations that purchase products or services from Intel Corporation, a leading manufacturer of semiconductor chips and related technologies. These customers can include computer manufacturers, data centers, cloud service providers, and end-users who buy Intel-powered devices. Intel customers rely on the company's processors, memory, networking, and software solutions to power a wide range of computing devices and infrastructure. The company supports its customers with technical resources, warranty services, and customer support.

How does an Intel Customer Support Specialist typically collaborate with engineering and product teams to resolve client issues?

Intel Customer Support Specialists often serve as a bridge between clients and internal technical teams. When complex technical issues arise, they gather detailed information from clients and communicate it effectively to engineering or product development teams. This collaboration ensures that customer concerns are accurately understood and addressed, leading to faster resolutions. Regular meetings and reporting are also common, helping to keep everyone aligned on ongoing support cases and product improvements.

Does Intel offer work from home?

Intel offers remote work options for many roles, including positions like Intel Customer service, depending on the job function and team requirements. Employees may be able to work from home part-time or full-time, often with the necessary skills and tools such as a reliable internet connection and company-provided equipment. Availability of remote work varies by role and location, and some positions may require on-site presence.

What is the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized positions such as Customer Service Director or Customer Experience Manager, with salaries reaching six figures in large corporations. These roles typically require extensive experience, leadership skills, and sometimes advanced certifications in management or customer relations.
More about Intel Customer jobs
What are the most commonly searched types of Intel Customer jobs? The most popular types of Intel Customer jobs are:
What states have the most Intel Customer jobs? States with the most job openings for Intel Customer jobs include:
What job categories do people searching Intel Customer jobs look for? The top searched job categories for Intel Customer jobs are:
Intel Customer jobs near you
Infographic showing various Intel Customer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.
Sr. Project Manager - Defense and Intel

Sr. Project Manager - Defense and Intel

Esri

Vienna, VA

Other

Re-posted 8 days ago

Esri rating

9.5

Company rating: 9.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 209 rated software companies

Job description

Overview

In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.

 This team supports Defense and Intel customers. You will be part of a talented cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Vienna, VA area for this position.

Responsibilities

  • Manager complex technology projects and programs: Collaborate with Esri consultants to delivery high-quality solutions that align with project timelines, budget expectations, and customer objectives. Drive successful project outcomes by effectively managing and communicating scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions. While leading strategic engagements with key stakeholders on opportunity development, proposal development, and project execution, ensuring alignment with business objectives and managing expectations. 
  • Engage with our customers. Work with customers to understand the value of location within their workflows by creating outstanding proposals and winning work with strategic customers. The ideal candidate will have a strong geospatial background to enable walking clients through the process of spatial thinking. 
  • Develop and grow business. Lead business development by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with a team of domain subject matter experts, software developers, and consultants that are dedicated to developing new business strategies and actively influencing strategic direction to supporting Defense and Intel customers and their mission critical systems and applications.
  • Be a thought leader. Advise customers regarding innovative solutions using Esri technology and content to drive better decision-making. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies. 

Requirements

  • 8+ years of experience in a similar position, supporting similar responsibilities
  • Professional experience leading and managing IT based projects
  • An understanding of Defense and Intel customer needs developed through experience supporting Defense and/or Intel customers
  • Strong project management skills, with demonstrated ability to deliver complex projects on time and within budget
  • Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
  • Ability to clearly communicate technical ideas, whether to other technical peers or non-technical peers or customers
  • Proposal writing experience, including preparing executive summaries, solution definition, scope of services, staffing, and pricing
  • Entrepreneurial attitude
  • US citizenship and active TS Security Clearance with SCI eligibility
    • Experience working at the TS/SCI level
  • Bachelor's degree in Geographic Information Systems (GIS), Geography, or related STEM field

Recommended Qualifications

  • Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology 
  • Experience with current technology implementation patterns including service-oriented and cloud computing architecture
  • Project Management Professional (PMP) certification
  • Willingness to obtain a Polygraph clearance
  • Experience with Agile methodology
  • Master's degree in Geographic Information Systems (GIS), Geography, or related STEM field

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About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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