Veilbreaker Skybridge Supervisor

Veilbreaker Skybridge Supervisor

This job is in Girdwood, Alaska. The Veilbreaker Skybridge Supervisor coordinates the Veilbreaker operations for daily hikes to the skybridge venue. The Veilbreaker Skybridges are Alyeska’s newest summer attraction in its second season, spanning over 600’ across Christmas and New Year’s Chutes, offering guests (and guides) stunning views of the Chugach Mountains, Turnagain Arm and surrounding glaciers. The Skybridge venue is high off the ground, supervisors must possess fundamental high rope skills, guiding skills, first aid & CPR as well as coaching guides on guest service & people skills.

Responsibilities

• Must work well in a team environment.
• Able to work successfully with a variety of audiences, general public, parents, children and peers.
• Demonstrate Excellent communication skills, good judgment, facilitation and problem-solving skills.
• Able to work in a fast-paced team environment as well as independently.
• Schedule guides for group hiking and Skybridge crossings for guests of all ability and fitness levels over steep and rugged terrain.
• Have strong communication skills to collaborate with Ski Patrol, Ticket Office, Black Diamond Club, Tram Operations and Mountain Concierge.
• Organized and creative, with a commitment to build a thriving team.
• Conduct guide interviews and hire for the season.
• Conduct Guide Training in collaboration with Ski Patrol.
• Develop budget for labor and expenses with the Mountain General Manager for the season.
• Must hold a valid driver’s license and be able to operate a mountain 4x4 style side-by-side vehicle on a mountain road.
• Promote a culture of safety for guests and team members.
• Promote best practices in avoiding and/or encountering wildlife with Guides.
• Develop best practices and use for the climbing gear, including harnesses, safety tethers and helmets.
• Previous guiding experience in outdoor education a must.
• Maintain a clean guest meeting area, including storage and care of safety gear
• Develop stories with the guides about local geography, history, able to learn fun facts about Alaska and Girdwood, along with general flora and fauna to share with guests.
• Perform other duties as assigned by the Mountain General Manager

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.

Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

• Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
  • Free Season Pass for employees and qualified dependents
  • Roth 401(k) and 401(k) Retirement Savings Plan
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels
  • Discounts in Resort restaurants, shops, Nordic Spa

Skills/Requirements: The requirements listed above are representative of the knowledge, skill, and/or ability required. A successful candidate must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High ropes, harness, climbing, hiking, guiding skills are a must.
• Valid driver’s license and ability to operate a 4x4 side-by-side vehicle on an uneven and steep mountain road.
• Excellent customer service, interpersonal and verbal communication skills
• Successful completion of Alyeska Resort Rock and Rappel Training
• Able to hike for extended periods of time, requiring lifting, bending and twisting
• Ability to work in all weather conditions
• Ability to use radio communications and take directions
• EMT, WFR, BLS is preferred

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: guides must be physically able to safely navigate all in-bounds areas in all weather and trail conditions. You will be required to hike and talk for extended periods of time. Lifting heavy objects (no more than 50 pounds), bending, twisting and shoveling may be required. You will be required to stand, hike, and climb/rappel safely on uneven terrain. Employee may be required to pass a functional capacity test developed for this job.
• Work Environment: the noise in this work environment is usually moderate. Physical terrain in the work environment can be uneven with poor traction; there is mud, rock, and gravel outside and wet floors indoors. Outside temperatures can be cold and wet.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.