Scheduling/Dispatcher Coordinator

We are seeking an Experienced Low Voltage Dispatcher/Scheduling Coordinator to join our team! The Operations and Scheduling Coordinator will manage incoming service calls, and jobs including the the flow of work and materials between departments as well as identify areas of improvement to increase efficiency.

Responsibilities:

• Serve as point of contact between technicians in the field, customer contacts and office team
• Maintain and improve execution of production assignments
• Review and distribute supplies and shipments in a timely manner
• Confer with other departments to determine progress of work and completion dates
• Compile reports on costs and inventory levels
• Review and communicate production status reports
• Be the point of contacts by keeping the schedule, technicians and office staff fully informed thought the day on job status and customer requests

Qualifications:

• Previous experience scheduling technicians
• extreme attention to detail
• ability to retain large amounts of information
• reliable to be on time and take after hour calls from techs or management if needed
• Strong project management skills
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Ability to work well in teams
• experience with excel spread sheets
• cool but stern demeaner to work with multiple personality types and customers