Inside Sales Representative

Job Description:

Centro, Inc. is looking for an experienced Inside Sales Representative with a background in industrial instrumentation, valves, filters, cylinders, and pumps to join our team. The ideal candidate will be knowledgeable in the application and technical support of these types of products, or similar.  Our Inside Sales team directly supports our external customers and internally by assisting in all aspects of the successful input and completion of quotes, orders, and application support.

Essential Duties and Responsibilities:

· Process customer quotes and orders and provide technical support for distribution products

· Communicate effectively with customers, vendors, and internal employees regarding, but not limited to, pricing, order status, tracking information, order revisions, and technical support

· Accurately process purchase orders to various vendors to satisfy customer order requirements

· Be comfortable working with various computer, email, and phone applications, such as Microsoft Teams, and willingness to learn our ERP – Infor SXe, and our CRM – Tour de Force

· Have a strong capacity for multi-tasking and organizational skills

· Exhibit strong written and verbal communication skills

· Willing to work in a fast-paced environment, display high levels of punctuality and dependability, and possess excellent attention to detail

· Be both a self-starter and a team player

· Work well with others

· Other projects and responsibilities assigned by management

General Knowledge Requirements:

· Exhibit solid pneumatic, electrical, and mechanical aptitude

· Demonstrate technical competence with industrial processes and products routinely found in chemical and power plants, paper and steel mills, automotive facilities, and food and beverage plants

· Ability to work with and show proficiency with numbers (prices, part numbers, account numbers, etc.)

Education & Experience:

· Previous inside sales or technical support experience in an industrial distribution, manufacturer, or process facility

· Bachelor’s degree or technical certificate in a chemical, electrical, or mechanical-related field is a plus, but not required

· Experience with Infor Distribution SXe and Tour de Force CRM is a plus

Job Location:

Memphis, TN