Print Production Assistant

There will be a 10-day probationary period that must be successfully completed.
Day 1 is a 11:00 am - 7:00 pm shift. This is for orientation.
Days 2 through 10 are a 10:00 am – 6:00 pm shift.

• This position requires the candidate to work every other Saturday after their probationary period has been successfully completed!
• During the probationary period the candidate will be exposed to several aspects of production.
• They will be evaluated on their skill set, their behavior, their bedside manner and their ability to take instructions and apply.
• The candidate is allowed 0.5 attendance points during the probationary period.
• Instances where the candidate exceeds 0.5 attendance points the candidate would not be allowed to continue working.
• The candidate will be moved to a 2:00 pm - 10:00 pm shift once they have successfully completed their probationary period.
• The candidate will also be expected to perform all duties that would fall under the Production Assistant umbrella.
• Production Assistant operates automated and non-automated bindery equipment for digital printing support services to satisfy the needs of internal and external customers.
• Additionally, a Production Assistant is also responsible for Large Format Printing/Finishing operations and materials handling and shipping (outbound).
• This person promotes customer satisfaction through the effective production and execution of daily work assignments, individual workflow management, and the execution of ongoing quality control procedures.
• This position executes required order workflow management scans to ensure the capture of order completion, quality control, and productivity data.

Responsibilities:

• Operates bindery equipment to successfully produce consistent quality documents to customer specifications.
• Performs material handling (logistics outbound) duties including final quality control checks, boxing, packaging and labeling customer orders.
•  Reads and Interprets job tickets. (Emphasis on Bindery/Finishing/Large Format/Shipping)
• Scans all work in the order management system to ensure required control points have been completed and accountability opportunities are captured throughout the process.
• Ensures that the quality of production work complies with client policies and procedures.
• Maintains organizational compliance within the production workplace.
• Communicates all machine service breakdowns and ongoing maintenance needs to a member of the RPC leadership team.
• Performs routine daily machine maintenance and equipment calibration as specified by RPC Standard Operating Procedures.
• Provides support to Production Specialist by way of digital print paper replenishment/output offloading/bay materials support and trash cleanup.
• Performs any duties within the RPC as assigned by the Shift Operations Lead or the Production Facility Manager.

Requirements:

• High School Diploma or equivalent.
• Must possess the ability to effectively work as a team member in a professional work environment; must demonstrate sound judgment.
• Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner.
• Must possess the ability to listen actively, analyze customer and employee needs through effective communication and listening skills.
• Must have the ability to learn new information and processes within company guidelines.
• Must possess the skills to effectively multi-task and utilize time management.