Business Development Representative

JOB SUMMARY: Grow lines of service as defined by management by developing/retaining referrals from physicians and other key non-physician referral sources.
 

ESSENTIAL DUTIES AND RESPONSBILITIES

• Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
• Maintain existing referral relationships.
• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within the facility.
• Providing “lunch and learn” opportunities for potential referral sources, that would include the logistics of procuring meals for the offices.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Utilize internal analytic tools to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
• Provide the operations with appropriate information to facilitate admission when necessary.
• Perform other functions and tasks as assigned.

EDUCATION:

• Bachelor's degree in Marketing or related health or social services field
• High School Diploma and three years or more with Substance Use Disorder will be considered in lieu of a bachelors degree
• Minimum of four years’ experience marketing/sales in behavioral health and/or substance abuse disorder in required