Senior Systems Engineering Lead-Microsoft Services and Infrastructure Management

Job Description
looking for a motivated Systems Engineering Lead that will provide innovative solutions

within a diverse Enterprise environment with multiple, cloud services and on-premises

infrastructure components. The candidate will have expert level troubleshooting skills with the

ability to analyze current technologies used within our organization and determine ways to

improve performance and provide stability to backend services. A high-level of soft skills in

collaborating with Information Technology professionals within the organization to ensure the

proper infrastructure components are available, working as designed for projects or operations,

and that best practices and organizational IT policies are being followed.

The Systems Engineering lead will provide leadership and subject matter expertise in the

administration, maintenance and support of numerous backend systems that support the agencies

application development, security, and desktop infrastructure. They will have responsibilities in

directing and managing the workload of team members and managing the on call support

functions for the operations team.

The individual will work closely with Information Technology professionals to ensure technical

components are available for projects and working properly. Document and monitor requirements

needed to institute proposed updates or new services. They will be well versed in projecting for

possible challenges on constraints including, risks, time, resources, and scope changes to the

project. They will work closely with the supervisor and project teams to successfully monitor the

progress of initiatives, provide detailed specifications for proposed solutions, and define clear

goals for all aspects of a project and manage their proper execution. They will have the ability to

direct a small team in completing tasks, improving on operational support or maintenance, and

document processes as needed.

This position will be a technical lead for our backend infrastructure services. These services or

systems include areas within the Microsoft Services arena including but not limited to Active

Directory (AD) services including ADFS, Group Policy, Distributed File Services, Azure

subscriptions, DHCP, and networking protocols and services. This person will be responsible for

third (3rd ) level technical support functions for the Virtual Desktop Infrastructure (VDI),

monitoring tools, multi-factor authentication, storage and backup, Power Shell scripting, and

numerous customized off the shelf applications that have been implemented at DCF. A high-level

understanding of networking protocols and network connectivity will be required.

List any special qualifications & years of experience: (List any specific skills, software, or

requirements the position will require. Optional format below)

Optional format: (Add as many lines as needed.)

Qualification

Expert level experience in the MS Windows server

administration including all current supported OS versions.

Active Directory Group Policy implementation and

troubleshooting.

Expert knowledge in supporting certificate services.

Expert experience in implementing technology best

practices in an organization.

MS Visio - Proven competencies in documenting

infrastructure components for complex systems.

Expert knowledge in configuring LDAP

Expert knowledge of multi-factor authentication services.

MS Office 365 support - Teams, email, other

System administrator for MS Azure subscriptions and

services

Desired Experience

10 years

10 years

7 years

7 years

7 years

7 years

5 years

3 years

3 years

Requirements

Top Skills:

1. The technical lead will have experience analyzing new and current technologies used within an organization with the ability to document and recommend solutions to improve on performance, stability, and cost savings to the agency.

2. The qualified candidate will have experience leading a project team as a technical expert in system implementation, working with project managers and leadership to set project goals, identifying subject matter experts, providing technical best practices to help in decision making, and the lead technical support for different projects and systems.

3. The candidate will have expert level system administration skills for Microsoft Windows servers, Active Directory Administration, and other MS core services like Group Policy, DFS, DHCP, DNS, to manage, monitor, and support our Agency Managed Application Servers.

4. The candidate will be well versed in the creation, support, and maintenance of certificates for our agency core systems, 3rd party integrations, and other authentication or authorization service needs.