Assistant Manager

Job Type

Full-time

Description

Job description

Chrono Toys, a leading retail store specializing in collectibles and toys, is seeking a dynamic and experienced Assistant Store Manager to oversee our location. As the ASM, you will be responsible for leading a team of retail professionals to drive sales, provide exceptional customer service, and maintain a positive work environment with the help of your Store Manager and management team.

Responsibilities:

Works directly under the Store Manager

• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Train, evaluate, and develop staff on loss prevention measures and superior customer service techniques.
• Supervise team of retail sales associates
• Foster a positive work environment by promoting teamwork, communication, and collaboration among employees.
• Adjust daily agenda for shift personnel to ensure optimal efficiency
• Learn the products and clientele to ensure superior customer service
• Track weekly results and trends for business forecasting
• Develop and implement strategies to increase sales and improve profitability.
• Assists in merchandising procedures
• Handle customer complaints and ensure that they are resolved in a timely and satisfactory manner.
• Maintains store standards

Requirements

• 2+ years of management experience, preferably in a specialty store environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Demonstrated ability to drive sales and improve profitability.
• Strong organizational skills and attention to detail.
• Ability to maintain composure under pressure
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to multi-task
• Pop-culture and trend awareness
• Passion for collectibles and toys is a plus.

If you meet the above qualifications and are interested in this exciting opportunity to join our team, please submit your resume and cover letter. We look forward to hearing from you!

Salary Description

$20/hour