Pet Adoptions Customer Service Representative
- Full-Time
Are you compassionate about animals? Do you want to work for an organization with a great cause? Join our wonderful team of dedicated employees!The Humane Society of Broward County, Inc., is a non-profit 501(c)(3) organization and is identified nationally as a "Leader in Animal Welfare".
We provide shelter, aid and responsible adoptions to animals entrusted to our care, and educate the community about respect and kindness to all animals.Job Summary: Assist pet owners in finding pets suitable to their lifestyle. Provide information about HSBC program and services.Job Type: Part-time 20 hrs/week. Requires weekend availability.Pay rate: $14/hrWork Environment: Requires handling of small and large domesticated animals.Responsibilities:* Process adoption applications, show animals to prospective adoption parents and assist with and prepare all necessary paperwork at the time of send home.* Assist with Front Desk operations such as greeting and directing patrons, answering questions and answering phones.* Educate patrons about responsible pet ownership and care.* Enter all adoption information into the shelter management system* Encourages solicitations from patrons in accordance to HSBC policies on a daily and as needed basis.
Must meet a $10 monthly solicitation average.* Promotes partnership with Purina and VCA.* Manage emotionally difficult situation with strong communication skills.Ideal candidate will have strong verbal and written communication skills, time management skills, affection for animals and concern for their welfare.Required Qualifications:* High school diploma or general education degree (GED).* One year of full-time customer service, clerical, or closely related work; or any equivalent combination of training and experience.* Experience with cash handling and credit card processing.* Proficiency in MS Office programs.Preferred Qualifications:* Knowledge and understanding of animal breeds and temperament.* Experience in conducting a basic physical examination of animals.* Experience working with Chameleon database.
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