Market Research Intern

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Market Research Intern to join our team.

This intern will work closely with the Marketing Manager and the Marketing team to conduct market research and analysis for the healthcare industry, focusing on the potential segments, features, and revenue opportunities for our products and services.

We are seeking an intern who is available to work at least 20 hours per week, for a minimum of 12 weeks.

What you’ll be doing?

• Conduct primary and secondary market research using various methods such as surveys, interviews, focus groups, online databases, etc.
• Identify potential healthcare market segments for our products and services, based on criteria such as size, growth, needs, preferences, behavior, etc.
• Analyze and report on the features and capabilities that the market segments are interested in, and how they compare to our current and planned offerings.
• Estimate and report on the market size, spending, and revenue potential for each segment, and how they vary by geography, industry, and other factors.
• Identify and report on the industry pain points, challenges, trends, and opportunities that affect our target segments and our products and services.
• Present and communicate the research findings and recommendations to the Marketing Manager and the Marketing team, using clear and compelling visualizations and narratives.
• Assist with other market research and marketing tasks as assigned.

What we’re looking for?

Required skills:

• Enrolled in a four-year degree program in marketing, business, or a related field.
• Completed or currently taking courses in market research, statistics, or a related field.
• Available to work at least 20 hours per week, for a minimum of 12 weeks.
• Strong analytical and critical thinking skills.
• Ability to conduct market research using various methods and sources.
• Ability to synthesize and interpret data and information from multiple sources.
• Ability to communicate effectively, both verbally and in writing.
• Ability to create and present clear and compelling visualizations and narratives.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Familiarity with healthcare industry and terminology.
• Curiosity and enthusiasm for learning and discovering new insights.

Why is this the company for you?

Top Benefits & Perks:

• A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way!
• A professional development and growth-oriented workplace
• Generous benefits including, health, dental, and vision insurance, short-term, and long-term disability
• 401(k) with a company match to provide a better future in your retirement years
• Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day

Who is Smart Data Solutions?

Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain. One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings.

Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98%+ customer retention rate. SDS plans to continue investments meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results.

SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation.

Location:

Smart Data Solutions is located in Eagan, MN. This position is a hybrid position, based out of Dallas, Texas.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status