Senior Systems Administrator

Summary:

Security minded, experienced, cloud-first, Senior Systems Administrator that will assist with ensuring that the ELC is continues to leverage the appropriate technology to secure its data, user credential and other sensitive information. Will be responsible for most of the monitoring of production level infrastructure and applications that aren't hosted or managed by third party vendors.

Essential Duties and Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned.

• Responsible for the overall health of company's IT infrastructure including patching, firmware upgrades, patch management, antivirus, Mobile Device Management, backups, etc.

• Responsible for the management and deployment of projects assigned to him/her by the Vice President of IT and manage them from beginning to end maintaining detailed documentation

• Responds to staff/contractor inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Recommends or performs minor and mid-level actions to correct problems. Refers major technical problems to Vice President of IT for appropriate action.
• Provides guidance and mentoring to IT Specialists who may require assistance solving difficult tasks

• Ensures that Coalition always adheres to appropriate compliance regulations as required by various governing organizations.

• Assists in the maintenance of inventory of Coalition equipment, licensing, software etc.
• Provides timely updates on ongoing projects assigned to him/her

• Works with 3rd party vendors and acts as a liaison between them and the coalition to ensure that projects remain on schedule.
• Work with 3rd party software developers that could include troubleshooting API connectivity problems, authentication problems,

• Prepares various types of reports, presentation, and correspondence for the Coalition staff, Board and other community partners.
• Works with other Coalition members, offering suggestions and solutions to technical problems
• Responds to audit/monitoring inquiries and be able to provide requested reports in a timely manner

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability require Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires successful completion of the level 2 background screening standards as set forth in 435.04, F.S.
• This position requires a valid Florida Driver's License.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's Degree plus 8 years of experience in computer science or equivalent
• Familiarity with industry standard software vendors such as Microsoft, Sophos, Adobe, etc
• Familiarity with industry hardware manufacturers such as Dell, Lenovo, Cisco
• Experienced with ISCSI storage appliances
• Knowledge of encryption technologies and protocols such as Bitlocker, PKI, SSL, Ipsec, IKEv2, etc
• Solid knowledge of virtualization platforms, specifically Hyper-V
• Proven experience developing and deploying and maintaining virtual applications using Citrix, Xenapp/XenDesktop, 2X and/or Microsoft's Remote App.
• Familiar with network and routing protocols such as NAT, RIP, VLANS and VPN
• 3 years utilizing and managing and deploying instances in IAAS services such as Microsoft Azure and/or Amazon Web Services
• Proven experience managing an IDP such as Azure Active Directory, Ping Federate, Okta, Centrify, etc.
• Proven experience with cloud based productivity platforms such as Office 365, Box.com and Salesforce.com
• Experienced managing mobile devices such as Windows 10, ChromeOS, Android, iOS utilizing Microsoft Intune, Google Enterprise Device Management, JAMF, etc.
• Solid Powershell knowledge
• Experience with ManageEngine, Altiris or Microsoft SCCM
• Understanding SQL required.
• Training, education and/or experience may be substituted for certain minimum qualifications

COMPUTER SKILLS:

• Proficient with IAAS/PAAS Providers such as Azure, AWS or Google Cloud Compute
• Proficient in networking and managing firewall appliances and switches.
• Proficient with Windows Server, Active Directory, VPN, Microsoft Direct Access, Box.com cloud storage, Cloud PBX, Microsoft Azure
• Must know how to deploy MFA and integrate future services into existing IDP leveraging protocols such as Oath, Saml, kerberos and PKI security.

• Solid understanding of SQL
• Must be good with Visio
• CCNA and MCSE Certifications helpful but not required

TRAVEL:

Up to 50% local daily travel in Palm Beach County office locations for meetings, trainings and provider locations.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this Position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate and handle keyboards and office equipment. The employee is required to walk and reach with hands and arms. The employee is required to stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment is usually moderate.
• The work environment is in a general office setting.

The Early Learning Coalition is a Drug Free Workplace.

No Recruiters Please