City of Kyle Internship - Parks & Recreation

GENERAL STATEMENT:

Under general supervision of the Division Manager of Recreation, assists in general administrative functions for the purpose of developing a working knowledge of a targeted area in Parks and Recreation. Performs internship duties in accordance with benchmarked professional positions. This opportunity provides hands on experience to aspiring Parks and Recreation Professionals, to get better acquainted with municipal government, multiple city departments, and network with city staff and elected officials. Interns should expect to develop professional skills such as communication methods, presentation skills, programming, program coordination, organizational management, and more. Students majoring in Recreation Administration, Sports Management, Exercise Science, Management, Marketing, and Personal Training are encouraged to apply for an internship with the Kyle Parks and Recreation Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with day-to-day tasks/projects at the request of the Parks and Recreation Director and Recreation Manager
• Assist in the coordination, administration and/or monitoring of specific programs, events and activities
• Collect and organize data for research projects/assignments, performing analysis and preparing data for reports.
• May handle phone inquiries regarding information concerning various programs from other departments.
• May be asked to attend or serve on various administrative and citizen committee meetings and City subcommittee meetings, as well as City Council meetings.

• Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary.
• Performs customer service functions in person, by phone, or by mail; provides information or assistance regarding department services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints, or requests for service; research problems and initiates problem resolution or refers complaints/problems to the appropriate personnel
• Performs data entry functions by keying in data into computer system; enters, retrieves, reviews or modifies data in computer database; verifies accuracy of entered data and makes corrections.
• Help with the operation of the Kyle Parks and Recreation Department and any other recreational items that may be deemed necessary for the success of the intern and Department of Parks and Recreation.
• Performs all other duties as assigned.

Must exemplify the Team Kyle Core Roles as an Employee by:

• Knowledge - Knowledgeable in all aspects of job and City operations; maintains high quality of work; follows health and safety guidelines.
• Yes-Attitude - Demonstrates superior customer service; treats other employees and citizens with kindness; promotes goodwill; solves conflict with tact.
• Leading Edge - Continually looking for areas to improve upon; decisive and adaptive; supports new ideas; a driver for change. Innovative
• Employee Accountability -Actively seeks and gives performance feedback in order to determine developmental opportunities; uses feedback as an opportunity for continuous improvement.

• Knowledge of office procedures, methods, and computer equipment (word processing, spreadsheets, data base management, etc.)
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to use good judgment in respecting confidentiality; identify and respond to sensitive community and organizational issues, concerns and needs of prospects.
• Ability to communicate effectively with all levels of City staff, officials, and the general public, verbally and in writing.
• Ability to conduct research projects and make presentations.
• Ability to be resourceful and proactive when issues arise.
• Ability to work independently and meet tight deadlines.
• Establish and maintain effective working relationships with subordinates, city officials, and general public

QUALIFICATIONS, EXPERIENCE, AND/OR CERTIFICATION REQUIREMENTS:

Students majoring in Recreation Administration, Sports Management, Exercise Science, Management, Marketing, and Personal Training.

Physical requirements include occasional lifting/carrying of 25 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment but may vary depending on the assignment.

This position description has been prepared to assist in defining job responsibilities, physical demands, and skills needed. It is not intended as a complete list of job duties, responsibilities, and/or essential functions. This description is no intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. The City of Kyle retains and reserves any or all rights to change, modify, amend, add to or delete, form any section of this document as it deems, in its judgment, to be proper.