Associate Director of Recruitment-Admissions and Enrollment Support

Associate Director of Recruitment-Admissions and Enrollment Support
Position Summary
This position directly reports to the Director of Admissions and Enrollment Services and serves as a key member of the admissions leadership team. This position assists with all aspects of the undergraduate recruitment process, including recruitment strategies and implementation of on and off-campus programming and initiatives within individual territories. This position supervises all undergraduate recruitment personnel within the Admissions Department, including admission counselors and assistant directors.
Job Duties and Responsibilities
-Supervises all recruitment personnel
-Develops and implements policies, procedures, and training for all recruitment staff
-Oversees the Assistant Director of Campus Preview Days and assists with the development, execution, and reporting of all preview day events
-Oversees the Assistant Director of Campus Tours and assists with the continuation of daily tour operations and the Welcome Center management
-Supports the oversight of the UCA Ambassador program
-Disseminates and interprets state and institutional regulations, policies, and procedures regarding admissions
-Develops recruitment goals, objectives, and strategies for all designated territories
-Assists in the development and expansion of the institutional CRM to ensure effective recruitment data are generated and leveraged appropriately
-Assists in the development, maintenance, and execution of the departments' communication, marketing and campaign plans for all target audiences
-Contributes to annual planning and evaluation of recruitment and admission activities
-Develops and monitors statistical reports to evaluate and enhance recruitment strategies within Arkansas, in contiguous states, and nationally
-Presents workshops and/or training opportunities to educate individuals on admissions/recruitment initiatives
-Presents to various constituencies to promote the University
-Travels on behalf of the University for recruitment and other related activities
-Performs other duties as assigned
Knowledge, Skills, and Abilities
Knowledge of supervisory practices and procedures
-Knowledge of the principles and practices of organizational management
-Knowledge of state and federal laws applicable to higher education operations and admissions
-Knowledge of program planning, monitoring, and evaluation techniques
-Ability to work independently and operate with flexibility in a fast-paced, evolving environment
-Ability to plan work unit objectives and operational activities
-Ability to evaluate operational effectiveness and compliance
-Ability to prepare and present information to various constituents both on and off campus
-Ability to develop and implement goals, objectives, guidelines, policies and procedures
-Ability to communicate with diverse populations
Skills Considered Essential for Success
-Knowledge of the organization and administration of higher education.
-Knowledge of state, federal, and university rules, regulations and procedures.
-Ability to work in a diverse and dynamic environment.
-Ability to work collaboratively and independently with common goals as a part of a team.
-Ability to make sound judgments and assist in resolving student concerns.
-Effective interpersonal communication, writing, and organizational abilities.
-Civility in all interactions of a public or confidential nature.
-Demonstrate follow-up contacts and consultations in a timely manner.
Required Education and/or Experience
-A Bachelor's Degree required
-Minimum of two (2) years experience in Higher Education
-Demonstrated abilities to work collaboratively with other personnel
-Well-developed capabilities in strategic planning, problem-solving, attention to detail, and task completion
-Excellent interpersonal communication and writing skills
Preferred Education and/or Experience
-Master's Degree in Higher Education or related field
-Experience working in university admissions or student services
-Proven personal record of successful recruitment strategies
-Knowledge of strategic student recruitment, prospect management processes, and metrical evaluations as they relate to university recruitment
-Extensive knowledge in student management software, particularly Slate
-Management experience with a diverse range of employees in terms of position titles and backgrounds
-Experience in event planning and management
Background Check Statement

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

About the Arkansas Division of Workforce Services

The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state.

The Arkansas Division of Workforce Services consists of four major sections: Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind. Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans.

DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency's success is measured by its ability to meet the needs of Arkansas employers and job seekers. The Arkansas Legislature appropriates the agency's funds and has the authority to pass legislation affecting agency programs and services on a state level. As a result, DWS adheres to both state and federal laws and regulations. The size of the agency's budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders.

ADWS Information Desk: 501-682-2121