Membership Administrator

Position Title:                   Membership Administrator

Business Unit:                  Programs

Reports To:                        Director of Operations

Location:                           United States

About this role:

The Membership Coordinator will support a key LRQA multistakeholder client in the RMG industry whose focus is on improving factory worker and workplace safety.  Our client drives transformational change in factory safety management with an approach based on robust management systems and leveraging the business relationships between their members and their supplying factories. 

Primary responsibilities:

• Coordinate and onboard new clients to achieve operational excellence
• Manage all membership invoices, payments and records
• Communicate and collaborate with internal and external stakeholders to ensure onboarding experience is optimal
• Travel and event planning support
• Provide onboarding support to ensure timely, accurate and positive experiences
• Identity customer needs and provide effective solutions to their queries
• Deliver excellent customer service

Qualifications

• Fluent in English (both spoken and written)

• Working knowledge of Trackstar, Wordpress, Sharepoint, Docusign

• Self-starter; able to work independently and build additional skills as the organization evolves or technology improves
• Advanced Excel Skills,
• Inter-Personal Skills
• Advanced Microsoft Office skills
• Excellent organization skills

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by local law. Personal data provided by applicants will be treated as confidential information and will be used exclusively for employment purposes only.  Only short-listed candidates will be notified.  Applicants who are not invited for an interview may consider their applications filed for future reference.