Medical Patient Financial Services

Job Title: Radiology - Patient Financial Services Representative

Responsibilities:

1. Insurance Verification: Verify patients' insurance coverage, including eligibility, benefits, and pre-authorization requirements.

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3. Payment Processing: Receive and process patient payments, including co-pays, deductibles, and outstanding balances. Maintain accurate records of financial transactions.

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5. Patient Inquiries: Address patient inquiries regarding billing, insurance, and financial assistance programs. Provide clear and concise explanations of charges and payment options.

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7. Financial Counseling: Assist patients in understanding their financial responsibilities. Provide information on available financial assistance programs and help patients navigate payment plans.

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9. Documentation and Reporting: Keep detailed and accurate records of financial transactions, insurance verifications, and billing activities. Generate reports to track key performance indicators and financial metrics.

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11. Compliance: Stay up-to-date on healthcare billing regulations, coding updates, and insurance industry changes. Ensure compliance with relevant laws, policies, and procedures.

Qualifications:

1. Education: A high school diploma or equivalent is typically required. Some positions may prefer candidates with an associate or bachelor's degree in healthcare administration, business, or a related field.

2. Experience: Previous experience in healthcare billing, medical coding, or patient financial services in radiology is preferred. Familiarity with medical terminology and insurance processes is beneficial.

3. Communication Skills: Strong communication skills, both written and verbal, are essential for effectively interacting with patients, insurance companies, and internal staff.

4. Attention to Detail: Accuracy is critical in billing and coding. Attention to detail is necessary to avoid errors in claims submission and financial transactions.