Clinical Operations Manager - Mental Health / Operations Lead - SUD
The Edge Treatment Center
Santa Ana, CA
- $27 to $35 Hourly
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
CLINICAL OPERATIONS MANAGER / Mental Health [Santa Ana, CA / NO Remote For This Position]
Job Type: Full-time
Pay: $27 - $35 per hour (starting pay will be based on experience)
Benefits:
Our Culture:
Summary
The goal of the clinical Operations Manager - Mental Health/SUD is to run clinical reports, keep supplies filled and up-to-date, train Mental Health Support Specialists/Clinical Secretaries, do intakes and monitor schedules. They will work directly for the Clinical Director and/or the Program Director, as well as, give guidance to staff in areas they are responsible for. They should be efficient and well-spoken with the ability to create relationships with a diverse population.
Responsibilities include but are not limited to:
Job Type: Full-time
Pay: $27 - $35 per hour (starting pay will be based on experience)
Benefits:
- Medical, Dental and Vision insurance.
- 401(k) plan.
- Paid vacation.
- Paid sick time.
- Paid holidays.
Our Culture:
- Detail-orientedquality and precision-focused
- Innovativebalance and growth-oriented
- Outcome-orientedresults-focused with strong performance culture
- People-orientedsupportive and fairness-focused
- Team-orientedcooperative and collaborative
Summary
The goal of the clinical Operations Manager - Mental Health/SUD is to run clinical reports, keep supplies filled and up-to-date, train Mental Health Support Specialists/Clinical Secretaries, do intakes and monitor schedules. They will work directly for the Clinical Director and/or the Program Director, as well as, give guidance to staff in areas they are responsible for. They should be efficient and well-spoken with the ability to create relationships with a diverse population.
Responsibilities include but are not limited to:
- Clinical Reporting
- Review Limitless and correct issues with UAs. Submit, Fix or Edit Requisitions.
- Monitor lab reports in KIPU and notify the Clinical Director of red flags.
- Billing gap report.
- Check for Overlapping Services.
- Work with team to manage unsigned / incomplete notes.
- Work with Billing Team to fix issues.
- Check attendance tracker hourly and fix errors.
- Operations
- Paid to patient checks.
- Contact family members or Clients to collect Paid to Patient checks.
- Email and call the primary subscriber on the insurance policy to ensure the correct amounts are sent to Billing.
- Manage Food Boxes, making sure they are assembled enough are on hand.
- Supply fulfillment: Office, First aid and Mental Health Housing.
- Manage client weekly meal plans.
- Manage Mental Health Expenses and Receipts.
- Bus Pass Management.
- Manage Lyft Usage.
- Intake Management
- Monitor Admissions for upcoming Intakes.
- Arrange transportation.
- Manage Medical H&P Appointment.
- Monitor / Process Intake Paperwork.
- Manage communication with Admissions.
- Manage Mental Health Housing Agreements.
- Mental Health Support Specialist Direction
- Daily summary of tasks for the Mental Health Support Specialist.
- Training.
- Problem Solving.
- Medical
- Med refills, contact patient insurance and coordinate mail order prescriptions.
- Work with family for up-to-date insuranceinformation.
- Monitor Medical Appointment times.
- Ensure payment methods for client co-payments are provided to pharmacy for medication.
- Mental Health Support Specialist Duties
- UA .
- Attendance Tracking.
- KIPU Updates.
- Client Relationships.
- Red Flag Reports.
- Office Cleanliness.
- Monitor the safe keeping, distribution and compliance of client medications within Supportive Living.
- Facilitate client activities within Supportive Living.
- Ensure the cleanliness and safety of the Supportive Living facility.
- Excellent verbal and written communication skills.
- Knowledge of Mental Health and Clinical terminology, regulations, and Clinical office procedures; knowledge of Clinical coding is strongly desired.
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
- Positive Problem-Solving Skills.
- Excellent analytical and time-management skills.
- Organizational and multitasking skills.
- Valid California Driver's License.
- CPR/First AID/Defibrillator required.
- Mental Health Experience preferred.
- 1-2 years' experience in the field preferred.
- Negative TB test results within past year.
- Ability to pass pre-employment and random drug screenings.
- Heavy frequency of computer keyboarding.
- Heavy frequency of viewing a computer monitor.
- Ability to sit or stand for extended periods of time.
- Ability to lift up to 35 lbs.
Address
The Edge Treatment Center
Santa Ana, CA
92799
USA
Industry
Healthcare
Posted date
May 03, 2024
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