Patient Care Coordinator: Sales & Scheduling

Job Type

Full-time

Description

Are you ready to embark on a journey where innovation meets excellence? At New Radiance Cosmetic Center, we're not just about aesthetics - we're about making a real difference in the lives of our patients and communities. Our success story is written by our dedicated team members who are committed to delivering top-notch patient care and exceptional outcomes, every single day. As we continue to expand, we're on the lookout for passionate individuals who share our dedication to excellence. We offer more than just a job - we provide opportunities for growth, advancement, and a robust benefits package for our full-time employees.

If you're someone who believes in always giving your best and is eager to seize new opportunities for personal and professional growth, then New Radiance Cosmetic Center might just be the perfect fit for you. Come be a part of our dynamic team, where your talents and aspirations can thrive! Apply today and let's make a difference together

Location: New Radiance (Palm Beach Gardens, FL)

Full-Time Opportunities Available: Our standard operation hours are; Monday - Friday: 9 am - 7 pm, Saturday : 9 am - 4 pm , Sunday: Closed.
New Radiance Cosmetic Centers is looking for talented, professional, career-minded team members with excellent communication skills. You will work at our sales desk as a Patient Care Coordinator, being the center of patient care sales and scheduling.

Patient Care Coordinators (Sales & Scheduling) are responsible for:

• Delivering a dynamic customer experience via phone, text, and email.
• Scheduling consultations and service appointments using scheduling software
• Initial contact with new prospective clients and existing clients to educate them on services available and schedule them accurately.
• Having an in-depth knowledge of all service available (Training provided)
• Qualifying candidates for the service/s.

Requirements

Training is provided; However you must possess the following skills:

• Minimum of two (2) years of solid experience working in a professional office environment. Medical office or Aesthetic background is a plus.
• Must be computer literate ( Microsoft Office) and willing to learn new programs. Electronic scheduling program knowledge, CRM (Customer Relationship Management) experience a plus.
• Excellent computer skills for data entry required. Must be very comfortable making outbound calls and receiving inbound phone calls, answering questions and speaking with current and potential patients. There is absolutely no cold calling.
• Experience in phone sales is a plus. Experience working in a medical office sales, but we are really looking for people who are motivated, want to excel in their careers and are ready for a challenge.

You are a great fit if you:

• Enjoy working within a team as well as autonomously.
• Are articulate and have the ability and desire to learn all about and convey cosmetic procedures to patients as well as answer all questions and provide detailed information about our services (Training provided).

Salary Description

Starting at $18 an hour depending on experience.