Sales Representative

About Mainstream Fiber, LLC:

Mainstream Fiber Networks is a homegrown Hoosier company dedicated to helping customers like you connect to a better life - at work, at home, or at play. Our mission is to provide fast, reliable, fiber optic internet to underserved areas across the Midwest.

Mainstream is founded on loyalty, community, customer service, commitment, and family. I feel honored to be a part of this journey and look forward to providing the internet connection you deserve.

Thank you,

Bryan Gabriel
CEO, Mainstream Fiber Networks

Summary:

The role of Sales Representative is responsible for selling MSFN's products by identifying leads and educating consumers on our products. As a Sales Representative the focus will be on bringing in new residential customer growth, however there will be opportunities to sell to existing subscribers through upgrades and contract renewals. This position is full-time and will require to work predominately in an office setting.

Shift & Pay Rate:

Mon-Fri 8am to 5pm; $16-18 per hour

Role and Responsibilities:

• Achieve customer growth and hit sales targets each Quarter.
• Identify prospects and leads
• Present and prepare reports when needed
• Track and monitor your work
• Learn the product that you are selling and educate the consumer
• Follow policy and procedures along with company workflows
• Knowledge of our Market Area and Customer Base
• Knowledge of Indiana counties (preferred)
• Provide feedback from customers to Sales Manager
• Understand our ideal customers and how they relate to our products.
• Ability to grow professionally in your role
• Complete other duties/projects as assigned

Qualifications and Education Requirements:

• High School Diploma or equivalent education, required
• 1-2 years' experience in customer service role such as call center, customer support, or sales
• Excellent interpersonal communication skills both verbal and written
• Exceptional organizational and time-management skills
• Ability to handle high call volume
• Ability to multi-task and adapt to changing work environment

Preferred Skills:

• 1-2 years' experience in sales
• Ability to handle stressful situations
• Ability to balance persuasion with professionalism
• Sense of ownership and pride in your performance

Additional Notes:

• Occasional travel will be required for customer/county events (1-2 times every quarter)
• Full-time office environment with standard office equipment